Field Service Professional - Sterling Heights, MI

About the role

At Vivint, you’ll be the face of smart home technology, installing cutting-edge systems and providing expert advice to help customers feel secure and connected.

Responsibilities

- Install, service, and troubleshoot security cameras, smart locks, and home automation systems. - Evaluate customer homes to recommend and sell equipment upgrades or service enhancements. - Train homeowners on using their new system to protect their families. - Conduct a safety analysis of every home to ensure a safe working environment.

Requirements

- Valid driver’s license and good driving record. - Ability to lift up to 45 lbs and climb ladders up to 14 feet. - Comfortable bending, kneeling, and standing for extended periods.

Qualifications

- Experience in retail, B2C sales, insurance, or service-based sales is a major plus. - Ability to build rapport with diverse customers. - Technical aptitude in areas such as cable/satellite install, pest control, construction, or solar is helpful but not required.

Benefits

- Total compensation: Competitive hourly base pay + uncapped commission and performance incentives. - Comprehensive, paid training: Virtual & on-the-job training, as well as ongoing coaching & support. - Zero commute: Take-home company vehicle and gas card for work use. - Work-life balance: 4-day work weeks (4/10 schedule, includes Saturdays). - Fully equipped: All tools, a cell phone, a tablet, and paid licensing required for job duties. - Perks: 10 paid holidays, 2 weeks PTO, 401(k) with 6% match, an Employee Stock Purchase Program & employee pricing on Smart Home equipment. - Adventure: Opportunity to earn a yearly company-paid incentive trip (plus one guest!). - Safety culture: Strong emphasis on conducting a safety analysis of every home.

Schedule

- 4-day work week (4/10 schedule, includes Saturdays).

Pay

- Competitive hourly base pay + uncapped commission and performance incentives.