Field Service Professional -Salisbury, NC

Acknowledgements

Vivint Smart Home, an NRG owned company, is a leading smart home company in the United States, dedicated to redefining the home experience with intelligent products and services. We find purpose in proactively protecting and keeping our customers connected to home, no matter where they are. Join the Smart Home team to create smarter, safer and more sustainable homes.

About the Role

We hire for attitude and train for skill. Whether you are an experienced technician or a sales pro looking for a hands-on change, we want to hear from you if you have:

• A Sales Mindset: Experience in retail, B2C sales, insurance, or service-based sales is a major plus.
• Customer First Attitude: Ability to act with integrity while building rapport with diverse customers.
• Technical Aptitude: Experience in cable/satellite install, pest control, construction, or solar is helpful but not required.

Responsibilities

Your day-to-day includes:

• Technical Excellence: Installing, servicing, and troubleshooting security cameras, smart locks, and home automation systems.
• Consultative Sales: Evaluating customer homes to recommend and sell equipment upgrades or service enhancements on-site.
• Customer Education: Training homeowners on how to use their new system to protect their families.
• Growth: Benefiting from consistent coaching and leadership training to move up within our national organization.

Requirements

• A valid driver’s license and a good driving record;
• Ability to lift and carry up to 45 lbs.;
• Ability to climb ladders (up to 14 feet, including ability when carrying tools to meet weight capacity requirements for company-approved ladders, i.e. 375 lbs) and work in confined spaces like attics;
• Comfortable bending, kneeling, and standing for extended periods.

Qualifications

We are an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability, genetic information, or any other characteristic protected by law.

Skills

We are looking for individuals who have:

• A Sales Mindset: Experience in retail, B2C sales, insurance, or service-based sales is a major plus.
• Customer First Attitude: Ability to act with integrity while building rapport with diverse customers.
• Technical Aptitude: Experience in cable/satellite install, pest control, construction, or solar is helpful but not required.

Benefits

At Vivint, we offer:

• 10 paid holidays,
• 2 weeks PTO,
• 401(k) with 6% match,
• an Employee Stock Purchase Program,
• employee pricing on Smart Home equipment,
• a yearly company-paid incentive trip (plus one guest!),
• comprehensive, paid training (virtual & on-the-job),
• zero commute (take-home company vehicle and gas card for work use),
• work-life balance (4-day work weeks, including Saturdays).

Pay

Total Compensation: Competitive hourly base pay + uncapped commission and performance incentives.

Schedule

4-day work weeks (4/10 schedule, includes Saturdays).