Field Service Professional -Lubbock, TX

About the role

NRG Energy, through its subsidiary Vivint Smart Home, is seeking Field Service Technicians to join their team. This role combines technical expertise with sales opportunities, focusing on installing and servicing smart home technology while also identifying and selling upgraded solutions.

Responsibilities

- Technical Excellence: Installing, servicing, and troubleshooting security cameras, smart locks, and home automation systems. - Consultative Sales: Evaluating customer homes to recommend and sell equipment upgrades or service enhancements on-site. - Customer Education: Training homeowners on how to use their new system to protect their families. - Growth: Benefiting from consistent coaching and leadership training to move up within the national organization.

Requirements

- A Sales Mindset: Experience in retail, B2C sales, insurance, or service-based sales is a major plus. - Customer First Attitude: Ability to act with integrity while building rapport with diverse customers. - Technical Aptitude: Experience in cable/satellite install, pest control, construction, or solar is helpful but not required. - Physical Requirements: Ability to lift and carry up to 45 lbs, climb ladders (up to 14 feet), and work in confined spaces like attics. Comfortable bending, kneeling, and standing for extended periods.

Benefits

- Total Compensation: Competitive hourly base pay + uncapped commission and performance incentives. - Comprehensive, Paid Training: Virtual & on-the-job training, as well as ongoing coaching & support from leaders & teammates who care about your success. - Zero Commute: Take-home company vehicle and gas card for work use. We pay for your drive time to and from appointments—you clock in from your driveway. - Work-Life Balance: 4-day work weeks (4/10 schedule, includes Saturdays) to give you more time for what matters. - Fully Equipped: We provide all tools, a cell phone, a tablet, and paid licensing required for job duties. - The Perks: 10 paid holidays, 2 weeks PTO, 401(k) with 6% match, an Employee Stock Purchase Program & employee pricing on Smart Home equipment. - Adventure: Opportunity to earn a yearly company-paid incentive trip (plus one guest!). - Safety Culture: Strong emphasis on safety, conducting a safety analysis of every home to ensure a safe workplace for the technician and the customers.

Schedule

- 4-day work weeks (4/10 schedule, includes Saturdays).

Pay

- Competitive hourly base pay + uncapped commission and performance incentives.