Field Service Professional-Elk City, OK

About the role

Vivint Smart Home, an NRG owned company, is a leading smart home company in the United States, dedicated to redefining the home experience with intelligent products and services. As a Field Service Technician/Professional, you will be the face of Vivint, installing cutting‑edge smart home technology while proactively identifying and selling upgraded solutions to provide customers with total peace of mind.

Responsibilities

• Installing, servicing, and troubleshooting security cameras, smart locks, and home automation systems.
• Evaluating customer homes to recommend and sell equipment upgrades or service enhancements on‑site (consultative sales).
• Training homeowners on how to use their new system to protect their families.
• Benefiting from consistent coaching and leadership training to support career growth within the national organization.

Requirements

• Valid driver’s license and a good driving record.
• Ability to successfully pass post‑offer background investigation and meet licensing requirements per applicable law.
• Ability to lift and carry up to 45 lbs.
• Ability to climb ladders up to 14 feet (including carrying tools) and work in confined spaces such as attics.
• Comfortable bending, kneeling, and standing for extended periods.
• Commitment to safety: conduct a safety analysis of every home to ensure a safe workplace for yourself and customers.

Skills and Qualifications

• Sales mindset – experience in retail, B2C sales, insurance, or service‑based sales is a plus.
• Customer‑first attitude – ability to act with integrity while building rapport with diverse customers.
• Technical aptitude – experience in cable/satellite install, pest control, construction, or solar is helpful but not required.

Pay

Competitive hourly base pay + uncapped commission and performance incentives.

Benefits

• Comprehensive, paid training (virtual & on‑the‑job) with ongoing coaching and support.
• Zero commute – take‑home company vehicle and gas card; drive time to and from appointments is paid.
• Fully equipped – all tools, a cell phone, a tablet, and paid licensing required for job duties.
• The Perks: 10 paid holidays, 2 weeks PTO, 401(k) with 6% match, Employee Stock Purchase Program, employee pricing on Smart Home equipment.
• Adventure – opportunity to earn a yearly company‑paid incentive trip (plus one guest).

Schedule

4‑day work weeks (4/10 schedule, includes Saturdays).