Field Service Professional - Ada, OK

Welcome to the intersection of energy and home services. At NRG, we're driven by our passion to create a smarter, cleaner and more connected future. Vivint Smart Home, an NRG owned company, is a leading smart home company in the United States, dedicated to redefining the home experience with intelligent products and services. We find purpose in proactively protecting and keeping our customers connected to home, no matter where they are. Join the Smart Home team to create smarter, safer and more sustainable homes.

Why Technicians Choose Vivint

• Competitive hourly base pay plus uncapped commission and performance incentives
• Comprehensive, paid training: virtual and on-the-job training, ongoing coaching and support from leaders and teammates
• Zero commute: take-home company vehicle and gas card for work use; drive time to and from appointments paid (clock in from your driveway)
• Four-day work weeks (4/10 schedule, including Saturdays)
• Fully equipped: all tools, a cell phone, a tablet, and paid licensing provided
• Ten paid holidays, two weeks of paid time off
• 401(k) with 6% company match
• Employee Stock Purchase Program
• Employee pricing on Smart Home equipment
• Yearly company-paid incentive trip for you and one guest

A Day In The Life

• Technical Excellence: Installing, servicing, and troubleshooting security cameras, smart locks, and home automation systems
• Consultative Sales: Evaluating customer homes to recommend and sell equipment upgrades or service enhancements on-site
• Customer Education: Training homeowners on how to use their new system to help protect their families
• Growth: Benefiting from consistent coaching and leadership training to advance within our national organization

What We're Looking For

• Sales Mindset: Experience in retail, business-to-consumer (B2C) sales, insurance, or service-based sales is a strong advantage
• Customer-First Attitude: Ability to act with integrity while building rapport and trust with diverse customers
• Technical Aptitude: Experience in cable or satellite installation, pest control, construction, or solar industries is helpful but not required
• Valid driver's license and satisfactory driving record
• Ability to successfully pass post-offer background screening and licensing requirements in accordance with applicable laws

Physical Requirements

• Climb and descend extension and step ladders with tools and equipment on a repeated basis
• Lift, carry, and maneuver up to 50 pounds frequently
• Work outdoors in varying weather conditions, including heat and cold
• Enter and perform work in attics where temperatures may exceed 110°F for short periods, openings can be as small as 16" x 30" or 18" x 24", and crawling, kneeling, crouching, and working in awkward postures may be required for up to 60 minutes at a time
• Maintain three points of contact while navigating or traversing across trusses without stepping on drywall between trusses
• Operate a company vehicle repeatedly
• Perform work while standing for extended periods
• Perform outdoor work with potential for bee stings
• Perform computer and telephone work while seated as needed

Safety is a core value at Vivint. Field Service Professionals conduct a safety assessment at every home to help ensure a safe environment for both employees and customers.