Field Service Engineer (Spanish speaking)
About the role
As a child, did you ever dream of building robots? We did. At Dexory, we're developing advanced software powered by cutting-edge robots that are transforming the very face of global logistics. With infectious enthusiasm, our unique blend of disciplines work in harmony to produce results at pace. From hardware and manufacturing to software, AI and commercial, we're one team – one heart – that beats, learns and grows. Joining our team and company isn't just about expertise; it's about embracing uncertainty with ambition. We're crafting world-changing solutions, fueled by a passion to redefine what's possible. We will look for you to help create and shape the future of logistics solutions through our products, our culture and our shared vision. We have a new opportunity for a fluent Spanish speaking, experienced Field Service Engineer within our dedicated US based Service Operations team. There is a heavy amount of travel to international client sites where you will service, maintain, fault find and repair our robots in the field. We value the right attitude, humility and we're as interested in your character as we are in your talent. Please apply, even if you feel you only meet part of our listed criteria. Diversity drives innovation and we offer an international and friendly work environment with an energetic company culture.
Responsibilities
- Perform on-site and off-site service and repairs for Dexory robots and equipment
- Develop, implement and action work instructions for service and repair tasks
- Develop and implement service plans in line with Engineering recommendations
- Maintain product traceability records
- Maintain product currency
- Ensure team compliance with quality assurance processes and contribute to continuous improvement initiatives
- Ensure team compliance with health and safety regulations
- Fulfill additional duties, whether functional or administrative, as assigned by management in a fair and reasonable manner
Requirements
- In