Jobs · Information Technology · Utah

Field Service Engineer - Salt Lake City, UT

BD · Salt Lake City, UT · 1 mo ago
On-siteInformation Technology$28.2–$45.1/hrFull-time
We need to output HTML fragment with sections: About the role? Actually we need to use headings for sections like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections if posting has real specific content. We need to parse the job posting. Key info: - Company description: "We Are The People Who Give Possibilities Purpose BD is one of the largest global medical technology companies..." This is about the company, could be "About the role"? Actually "About the role" is about the job, not company. But we could put company description under "About the role"? The instruction: use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we can include sections that have content. We need to extract responsibilities, qualifications, etc. Responsibilities: The "Accountabilities of The BD Pyxis Field Service Engineer 1 role:" list includes many bullet points (numbered). Those are responsibilities. Qualifications: The "Qualifications for the BD Pyxis Field Service Engineer 1 role:" list includes bullet points. Skills: There's a "Required Skills Optional Skills" but not detailed. There's "Good mechanical, computer, verbal, written, and time management skills, required" etc. Could be under Skills. Benefits: There's mention of "Company vehicle provided." Also "At BD, we reward, support and develop our associates through our comprehensive Total Rewards program." Also "Our salary or hourly rate ranges reward associates fairly and competitively." Also mention of "Total Rewards program." Also "We regularly review these ranges..." Not specific benefits like health insurance, etc. There's mention of immunizations requirement, weight lifting requirement. Not benefits. Pay: There's salary range: "$28.20 - $45.10 USD Hourly". So we can include Pay section. Schedule: There's mention: "50% travel required Overnight travel possible and a valid driver’s license is required." Also "Remote field-based position with daily travel to our customer locations within the assigned territory. Ideal candidates will reside within a 30-mile radius of where the position is based. Company vehicle provided." Also "Work Shift" heading appears but no detail. There's "Work Shift" under Additional Locations? Actually after "Additional Locations Work Shift". Not specific. There's also "For most roles, we require a minimum of 4 days of in-office presence per week..." but for remote/field-based positions will have different workplace arrangements indicated. Not specific schedule. So maybe we don't include Schedule unless specific. Benefits: We have "Company vehicle provided." Also maybe "Total Rewards program" but not specific. Could include Benefits with bullet: Company vehicle provided. Also maybe "Immunizations required" is a requirement not benefit. So we can include Benefits with company vehicle. Also "Proof of immunizations" is a requirement. We need to avoid boilerplate like EEO, legal, etc. We need to preserve all substantive information, not invent. We need to output only HTML fragment, no /, no markdown. We need to use

for section headings,
  • for any list of duties/requirements/benefits, and

    for prose. We need to not repeat job title as heading. We need to not put Job ID/requisition numbers as headings. We need to include a section only when posting has real specific content. Thus sections we can include: - About the role: maybe a short prose summarizing role? Could use the "Job Overview" paragraph: "The Field Service Engineer is a remote field-based position with daily travel to our customer locations within the assigned territory. Ideal candidates will reside within a 30-mile radius of where the position is based. Company vehicle provided. 50% travel required Overnight travel possible and a valid driver’s license is required." That's prose. - Responsibilities: list from Accountabilities. - Qualifications: list from Qualifications. - Skills: maybe combine required skills bullet points: "Good mechanical, computer, verbal, written, and time management skills, required", "Computer electronics, Windows OS, network experience, required", "Customer Support Certification, a plus", etc. Also "Prior experience working as a hospital pharmacy technician or in a hospital Bio-Med environment, a plus", etc. Also "Must be able to work within defined processes and methodologies with minimal degree of supervision". Also "Must possess and maintain a valid driver's license and meet BD's auto safety standards." Also "Upon hire, must provide proof of and maintain current immunizations..." etc. Also "Weight lifting requirement: minimum 70 pounds". Those could be under Skills or Requirements. But we already have Qualifications; we could put skills under Skills. - Benefits: "Company vehicle provided." Also maybe "Total Rewards program" but vague. Could just list company vehicle. - Pay: salary range. - Schedule: maybe not include because not specific. We need to ensure we don't include filler like "commensurate with experience". Not present. We need to remove duplicated lines. Let's extract responsibilities list exactly as given: "Accountabilities of The BD Pyxis Field Service Engineer 1 role: 1. They will provide remote and on-site technical support for BD Pyxis automated dispensing systems located within hospitals and other healthcare facilities within the region and in accordance with our customer support agreements, best-in-class of DHA/DoD facilities 2. Respond to, evaluate, and prioritize work orders; diagnose, service, and resolve issues regarding proprietary hardware and software system components, retain ownership of the work order, escalate issues to the team lead and manager; log, track, and document all work order activity, and be capable of fully supporting all products within the region. 3. Implement a preventive maintenance program, provide limited multi-functional support for our Sales and Implementation teams, and other support activities as applicable to the role 4. Demonstrate a moderate use of competency and an appropriate ability to solve hardware and software problems 5. Provide efficient field services to all BD customers in a timely manner, including but not limited to installations, in-servicing, repair, preventive maintenance, calibration, and sales support 6. Maintain proper and accurate small parts inventory for the purpose of service and follow approved policies and procedures for inventory controls 7. Provide accurate and timely documentation that details field activity, expenses, time distribution and other information as required 8. Continue training and self-development to learn the products and applications of the company for success in the role, advance skills, and attend management approved seminars and training sessions to advance to the next level in 2-3 years 9. Maintain company assets (car, tools, and inventories) securely and in working order 10. Possess and maintain a solid understanding of corporate and service department procedures and policies, including customer complaint handling and Medical Device Reporting. 11. Able to work independently and in a team environment, and engage/escalate to team leadership for sophisticated solving and resolution of issues as needed." We need to keep all that. Qualifications list: "Qualifications for the BD Pyxis Field Service Engineer 1 role: - Associate Degree in Healthcare Technology or other technical field, or 3-5 years of related work experience - 3-5 years of combination Hardware/Software/IT experience supporting both proprietary and standard applications - 24x7 on-call experience in a customer-facing/field service environment, required - Good mechanical, computer, verbal, written, and time management skills, required - Computer electronics, Windows OS, network experience, required - Customer Support Certification, a plus - Prior experience working as a hospital pharmacy technician or in a hospital Bio-Med environment, a plus - Prior military Bio-Med experience, a plus - Prior Automated Teller Machine (ATM) experience, a plus - Must be able to work within defined processes and methodologies with minimal degree of supervision - Must possess and maintain a valid driver's license and meet BD's auto safety standards. - Upon hire, must provide proof of and maintain current immunizations and obtain additional immunizations appropriate for the facility which enables access to customer sites in order to perform essential job functions. Proofs must include: Hepatitis B, Influenza (current year), MMR (mumps, measles, rubella), Varicella (chicken pox) Annual TB/PPD (skin test), Tetanus/Diphtheria/Pertussis, COVID-19. - Weight lifting requirement: minimum 70 pounds" Note: The bullet list includes some items that are more like skills (good mechanical etc.) but we can keep them under Qualifications. Skills section: maybe we can extract "Good mechanical, computer, verbal, written, and time management skills, required", "Computer electronics, Windows OS, network experience, required", "Customer Support Certification, a plus", etc. But those already appear in Qualifications. To avoid duplication, we could put them under Skills and not repeat under Qualifications? But we need to preserve all substantive information; duplication is okay if it's in original? The instruction: "Do NOT repeat the job title as a heading" and "do NOT put Job ID / requisition numbers as headings". It doesn't forbid repeating content across sections, but better to avoid duplication. However we need to preserve all info; we can split: Qualifications for education/experience; Skills for technical skills; Benefits for company vehicle; Pay for salary; Responsibilities for duties. Let's decide: - About the role: prose from Job Overview. - Responsibilities: the numbered list. - Qualifications: education/experience items: Associate Degree or 3-5 years experience; 3-5 years HW/SW/IT experience; 24x7 on-call experience; Must be able to work within defined processes...; Must possess and maintain valid driver's license; Upon hire must provide proof of immunizations; Weight lifting requirement. - Skills: Good mechanical, computer, verbal, written, time management; Computer electronics, Windows OS, network experience; Customer Support Certification (a plus); Prior experience as hospital pharmacy technician or Bio-Med (a plus); Prior military Bio-Med (a plus); Prior ATM experience (a plus). - Benefits: Company vehicle provided. - Pay: Salary range $28.20 - $45.10 USD Hourly. We should also include maybe "Total Rewards program" but it's vague; we can omit as not specific. Check for any other specifics: "Ideal candidates will reside within a 30-mile radius of where the position is based." That's part of About the role. Also "Remote field-based position with daily travel to our customer locations within the assigned territory." Already in About. Also "50% travel required Overnight travel possible and a valid driver’s license is required." Already in About. Also "Company vehicle provided." Already in Benefits. Also "At BD, we prioritize on-site collaboration because we believe it fosters creativity..." That's boilerplate about culture; could be omitted as not specific to role? It's generic. Might be considered boilerplate; we can remove. Also "#earlycareer" is a tag; remove. Also "Why Join Us?" section is generic marketing; could be considered boilerplate; but it contains some substantive about culture; but instruction: remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. "Why Join Us?" is not exactly those categories but could be considered promotional; but we might keep if it's substantive? It's generic; better to omit as it's not specific to role. The instruction says preserve ALL substantive information; but "Why Join Us?" is generic fluff; might be considered boilerplate. Safer to omit. Also "To learn more about BD visit https://bd.com/careers." That's a link; could be considered navigation; omit. Also "Becton, Dickinson, and Company is an Equal Opportunity Employer..." That's EEO boilerplate; omit. Also "Required Skills Optional Skills Primary Work Location USA CA - San Diego (BDB) Additional Locations Work Shift" - these are headings but no detail; we can ignore. Also "At BD, we reward, support and develop our associates through our comprehensive Total Rewards

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