Jobs · Information Technology · Massachusetts

Field Service Engineer III

Xylem · Randolph, MA · 1 wk ago
Information Technology$100k–$125k/yrFull-time

Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions. Xylem does not provide visa sponsorship for this position.

About the Role

The Field Service Engineer is responsible for designing and optimizing processes for efficient operations, troubleshooting and solutioning Electrical & Instruments (E&I) issues at an operating water plant, and supporting facility operations. This role involves Control Panel experience and a combination of troubleshooting, maintenance on "Electrical and Instrumentation" systems, and altering/navigating controls programming. Also will service reverse osmosis and water filtration equipment.

Responsibilities

  • Troubleshooting and solutioning of electrical and instrumentation systems
  • Programming support (PLC, VFD, MCP etc.)
  • Reverse Osmosis and Water Filtration equipment service
  • Controls narrative suggestions and improvement implementation
  • Collaborate with cross-functional teams
  • Installation of electrical components
  • Troubleshoot and resolve production issues
  • Safety and Environmental Compliance
  • Ensure compliance with safety regulations and protocols
  • Develop and implement quality control procedures
  • Ensure accurate instrumentation consistency and quality standards are met
  • Provide technical support to colleagues and clients
  • Train and educate team members on new processes or products
  • Maintain accurate records and documentation
  • Prepare reports on production processes and results
  • Present findings and recommendations to management or clients

Requirements

  • 3 year’s experience or equivalent work experience that provides exposure to fundamental theories, principles, and concepts
  • Preferred Bachelor's degree in Engineering
  • Strong analytical and problem solving skills
  • Proficiency in data analysis and simulation software
  • Knowledge of physical chemical water plants
  • Excellent communication and teamwork abilities
  • Travel: 50% of the time, typically home on weekends
  • Company Service Vehicle will be provided

Pay

The estimated salary range for this position is $100k to $125k. Starting pay is dependent on multiple factors, such as skills, experience and work location, and is not typically at the top of the range.

Benefits

  • Medical, Dental, Vision plans
  • 401(k) with company contribution
  • Paid time off
  • Paid parental leave
  • Tuition reimbursement
  • Paid Volunteer Program, Xylem Watermark
  • Employee Resource Groups (ERG)

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