Field Service Engineer II (C2)

Applied Materials is the global leader in materials science and engineering solutions that are at the foundation of virtually every new semiconductor chip and advanced display. The equipment we create and service is essential to advancing AI and accelerating the commercialization of next-generation semiconductor chips. Join us to push the boundaries of materials science and engineering in a company at the foundation of the electronics industry.

About the role

As a Field Service Engineer (Customer Engineer) at Applied Materials, you serve as the direct liaison with customers, collaborating closely to install, maintain, and upgrade equipment. You'll use digital analytics for troubleshooting and apply basic diagnostic techniques to assess and address technical issues. Your responsibilities include performing preventative and corrective maintenance on various systems such as electrical, vacuum, mechanical, plasma, hydraulic, and gas systems.

Responsibilities

• Collaborate with Senior Field Service Engineers (Customer Engineers) in installing, maintaining, and upgrading customer equipment
• Use digital analytics for troubleshooting
• Apply basic diagnostic techniques to assess equipment and address technical issues, with guidance from Senior Field Service Engineers
• Perform preventative and corrective maintenance on electrical, vacuum, mechanical, plasma, hydraulic, and gas systems (training provided)
• Coordinate and communicate directly with customers
• Fulfill additional duties, as assigned

Requirements

• Completion of an Associate degree, military technical training, field service experience, or trade certification
• 1–2 years of work experience in customer/field service support, or a related technical field
• Ability to read and interpret electrical and mechanical schematics
• Experience diagnosing and resolving basic technical challenges
• Basic mechanical aptitude with pneumatics, hydraulics, electronics, vacuum, or thermodynamics
• Familiarity with hand tools and their appropriate usage, including digital multimeters
• Effective written and verbal communication skills
• Basic knowledge of Microsoft Excel, Word, and PowerPoint
• Possession of a valid driver’s license and the ability to obtain a passport, if travel is required
• Able to meet all on-site requirements, including safety, environmental guidelines, and COVID-19 protocols

Preferred Qualifications

• 2–4 years of work experience in customer/field service support, or a related technical field

Qualifications

• Minimum of an Associate's Degree

Physical Requirements

• Extensive walking and standing for extended periods
• Working in tight spaces, bending, squatting, twisting, kneeling, reaching, climbing stairs and ladders, and working at height
• Lifting up to 35 lbs.
• Ability to distinguish between colors and work with electricity
• Ability to work in an environment with noise that may be difficult for some individuals
• Use of hand and power tools
• Use of Personal Protective Equipment such as coveralls, hoods, booties, safety glasses, gloves, respirators, chemical aprons, and face shields (required for clean room environments)

Pay

$31.00 - $42.40 per hour

Schedule

• Full time
• Travel: Yes, 20% of the time
• Relocation eligible: Yes

Benefits

Applied Materials offers a comprehensive benefits package, including programs and support for personal and professional growth. Candidates may also be eligible for participation in a bonus and stock award program, as applicable.