Field Service Engineer II
UNITED GRINDING North America · Miamisburg, OH · 8 mo ago
On-siteInformation TechnologyFull-time
Description of Job Duties and Responsibilities
- Maintains records of performance reports; analyzes reports of technical problems to provide input on trends; affects future design, production, service, and maintenance processes
- Coordinates problem resolutions with applications engineering, spare parts team members and other personnel to expedite repairs
- Provides communication between the customer and the company
Minimum Qualifications
- High School diploma and completion of high school engineering program, Associates or Bachelors degree in an engineering discipline with one to three years of experience or; equivalent combination of education and experience/training
- Ability to read and interpret mechanical drawings and electrical schematics
- Possess excellent analytical, interpersonal and problem-solving skills
- Experience in a fast-paced environment, and ability to multitask while adapting to shifting priorities
- Proven ability to maintain confidential information
Preferred Qualifications
- Knowledge and experience of other product line brands
Core Competencies
- Job Knowledge
- Initiative
- Decision Making
- Problem Solving
- Adaptability
- Time Management and Productivity
- Communication
- Customer Service
- Results Driven