Field Service Engineer II

About the role

RAYUS Radiology is looking for a Field Service Engineer II to join our team. We are challenging the status quo by shining light on radiology and making it a critical first step in diagnosis and proper treatment. Come join us and shine brighter together!

Responsibilities

• Maintenance (70%)
  • Perform routine and preventive maintenance and calibrations on diagnostic imaging equipment within recommended guidelines
  • Conduct emergency repair for all imaging equipment, whether trained or not to evaluate failure and initiate calls for vendor service
  • Order and source parts; assist with expediting parts orders
  • Perform testing and calibration of imaging equipment on a regular basis
  • Troubleshoot diagnostic imaging equipment from a remote site using computer technology
  • Perform equipment safety checks as needed
  • Follow the established schedule for preventive maintenance to minimize disruptions to patient care and imaging operations; may include working evenings, weekends, or early mornings to avoid impacting patient scan schedules
• Documentation & Communication (25%)
  • Document preventive and corrective maintenance performed and related invoices in maintenance connection
  • Complete and submit work log and repair ticket information in a timely manner to support utilization and equipment maintenance management analysis and tracking
  • Maintain positive attitude and working relationships with radiologists, vendors, peers and other associates
  • Communicate equipment status with radiologists, technologists and vendors as needed
  • Participate in scheduled market management meetings, providing updates on all imaging equipment
• Other Duties and Projects as Assigned (5%)

Requirements

• High School Diploma, or equivalent
• Associate degree in biomedical equipment technology, or equivalent in relevant and applicable experience
• Five (5) years' experience in service engineering with OEM training on at least one major device
• Two (2) years' experience in diagnostic imaging machine repair or related equipment
• Experience with Microsoft Office Suite, including Excel, Word, PowerPoint, and Outlook
• Ability to travel to various center locations
• Ability to work in the evening, weekend hours and on call as needed
• Some travel is required between sites; a reliable means of transportation is required
• Valid driver's license and proof of current insurance is required for the team member to personally drive a vehicle for company business (regardless of whether it's a company or personal vehicle)

Preferred

• Experience with two major devices

Pay

The pay range for this position is $70,000 – $90,000 based on direct and relevant experience.