Field Service Engineer I

About the Company

Yokogawa, an award winner for ‘Best Asset Monitoring Technology’ and ‘Best Digital Twin Technology’ at the HP Awards, is a leading provider of industrial automation, test and measurement, information systems, and industrial services across multiple industries. Our aim is to shape a better future for our planet by supporting the energy transition, (bio)technology, artificial intelligence, industrial cybersecurity, and more. We are committed to the United Nations sustainable development goals through our ability to measure and connect.

Our 18,000 employees work in over 60 countries with a shared corporate mission to "co-innovate tomorrow." We offer great career opportunities in a truly global culture where respect, value creation, collaboration, integrity, and gratitude are highly valued.

About the Role

We are looking for dynamic colleagues who share our passion for technology and care for our planet. This role involves executing automation and control system engineering tasks independently while collaborating closely with the Project Lead and Regional Service Manager.

Responsibilities

• Execute automation and control system engineering tasks with minimal supervision.
• Support system installation, application configuration, commissioning, field service, and troubleshooting for Yokogawa control systems and related automation products.
• Configure, implement, and test automation solutions, including I/O configuration, control logic, interlocks, sequences, and operator interface graphics.
• Support hardware installation, instrumentation wiring, loop checks, and troubleshoot field and system-level issues.
• Troubleshoot complex control system, network, and system integration issues involving Yokogawa platforms, PLCs, computer systems, and industrial networks.
• Independently manage assigned project tasks and deliverables for projects ranging from Level 1 to Level 5 in size and complexity.
• Ensure accuracy, completeness, and technical quality of all engineering deliverables, including drawings, databases, configuration files, and project documentation.
• Ensure compliance with Yokogawa quality standards, project quality plans, and documentation requirements; complete required quality records accurately and on time.
• Perform site visits in support of Annual Lifecycle Agreements and ongoing customer support engagements, particularly within the East Service Region.
• Provide after-hours and weekend customer support as required to meet project and operational needs.
• Demonstrate a solid and evolving understanding of process control concepts, automation methodologies, and industry best practices.
• Maintain and expand expertise in Yokogawa system architectures through formal training, hands-on project experience, mentoring, and self-directed learning.
• Stay current with emerging technologies and trends applicable to control systems and industrial automation.
• Prepare and deliver technical documentation, customer presentations, and training materials for both external customers and internal teams.
• Demonstrate strong time management and organizational skills; accurately report time and expenses in accordance with company policies.
• Understand, follow, and actively promote safe work practices in office, plant, and field environments.

Minimum 65% travel to customer and project sites.

Requirements

• Demonstrates a positive, proactive, and solution-oriented attitude.
• Communicates effectively (verbal and written), with the ability to clearly explain technical concepts to both technical and non-technical audiences.
• Produces clear, accurate, and professional technical documentation and reports.
• Builds trust with customers and internal stakeholders through effective listening, collaboration, and follow-through.
• Exhibits ownership, accountability, and a results-driven approach to problem-solving.
• Manages priorities effectively across multiple assignments with minimal supervision.
• Applies sound technical judgment and knows when to escalate issues appropriately.
• Demonstrates a strong learning mindset and commitment to continual technical and professional improvement.

Qualifications

• B.S. degree in engineering, physics, math, computer science, or equivalent experience.
• 1 year of experience in process control systems or equivalent.
• 1 year of working experience in PLC, DCS, or computer networking.

Work Environment

While performing the duties of this job, the employee is frequently exposed to:

• Moving mechanical parts.
• High precarious places.
• Fumes, airborne particles, toxic or caustic chemicals.
• Outdoor weather conditions, extreme heat, risk of electrical shock, and vibration.

The noise level in the environment is reasonable.

Physical Demands

• Occasionally required to lift up to 50 pounds.
• Able to coordinate with the packing and shipping of hardware components.
• Vision requirements include depth perception, ability to adjust focus, close vision, and color vision.