Field Service Engineer I

About the role

McCrometer is a global leader in flow instrumentation, designing, developing, and manufacturing world-class flow measurement equipment used in the oil and gas industry, agriculture and irrigation, water and wastewater systems management, and industrial processes. Behind the innovations is an amazing team with deep expertise in flow physics and real-world operating dynamics who put McCrometer at the forefront of flow technologies. Joining McCrometer means the opportunity to work hands‑on in the field and apply your passion and extensive knowledge to help customers around the world. McCrometer is proud to be a Water Quality company in Veralto (NYSE: VLTO). Veralto is a $5B global leader in essential technology solutions made up of over 16,000 associates across its Water Quality and Product Identification segments, united by the purpose of safeguarding the world’s most vital resources. The Opportunity: McCrometer is seeking a full‑time Field Service Engineer I to join our team! This exciting opportunity is anticipated to be 20% remote/work‑from‑home with 80% of the time completing field work in Southern Nebraska / around McCook, Alma, Holdredge and Imperial, NE area. Due to our comprehensive training and team‑oriented work environment, travel out‑of‑state and out‑of‑country may be required occasionally throughout the year. If you have great customer service skills and are mechanically inclined, and you want to find yourself in a supportive environment that challenges you, rewards you for high performance, and you are looking for a place to grow, this could be the job for you!

Responsibilities

• Provide technical support and troubleshooting assistance to customers both over the phone and in the field.
• When working from home (20% of the time): spend days on the phone with customers to support and troubleshoot the design, construction, installation, maintenance, repair, and operation of instrumentation.
• When in the field (80% of the time): travel to the customer’s location (own vehicle with fuel/mileage reimbursed or by air) to provide hands‑on support for installation or diagnostic/repair work.
• Anticipate occasional overnight stays at company‑approved hotels (employee safety is a top priority);