Field Service Engineer I

Why Join EMSAR?

• Paid technical training and certifications
• Company-provided tools and equipment
• Travel expenses covered by the company
• Opportunity to work with advanced healthcare technologies
• Exposure to multiple types of medical and diagnostic equipment

What You’ll Do

• Performing preventive maintenance, diagnostics, calibration, and repair on laboratory instruments, medical diagnostic equipment, and kiosk systems
• Conducting performance verification and equipment testing to ensure compliance and reliability
• Documenting service activities and managing work orders using EMSAR’s ServiceMax system
• Communicating with dispatch teams and customers to coordinate service calls
• Representing EMSAR professionally while working at customer facilities

Key Responsibilities

• Expect 25% of the role to include documentation and service reporting, with the majority focused on hands-on technical work in the field
• This position could require regional day trips and occasional overnight stays
• All travel is company paid

Qualifications

• We’re looking for technicians who enjoy solving technical problems, working independently, and supporting customers in the field
• Successful Candidates Typically Have Strong troubleshooting and analytical skills
• Able to read and interpret technical manuals and service documentation
• Excellent communication and customer service skills
• Strong organization and time-management abilities
• The ability to work independently while following established procedures

Education & Experience

• Option 1: High School Diploma or equivalent
  2–4 years of technical or field service experience
• Option 2: Associate degree or trade/technical school certification
  1+ year of technical experience (including internship or apprenticeship)

Additional Requirements

• Valid driver’s license and proof of liability insurance
• Ability to operate personal, fleet, or rental vehicles

Physical & Work Environment

• Frequent standing, walking, bending, and equipment handling
• Ability to lift up to 50 lbs and move equipment up to 125 lbs
• Regular use of hand tools and diagnostic equipment
• Time spent both on-site at customer facilities and documenting service work electronically