Field Service Engineer I

Responsibilities

• Provides on-site preventative maintenance, repairs, performance verifications, calibrations, and software/hardware upgrades on EMSAR supported equipment.
• Provides intermediate level of engineer support and service work.
• Responsible for following quality practices specified by EMSAR and product vendors.
• Manages/completes assigned work orders in Emsar's Computerized Management System platform, Servicemax.
• Performs additional duties as needed and/or assigned by supervisor/manager.
• Maintains a professional appearance at all times with regard to dress and personal appearance as well as tools and equipment.
• Controls and maintains all EMSAR assets, including tools, parts, and test equipment needed to preform work tasks.
• Promotes teamwork and cooperation between EMSAR associates and partner staff.
• Works regularly with the appropriate dispatcher for work assignments.
• May operate onsite to dedicated client facility.
• May provide on the job support to entry-level technicians.
• Supports and applies appropriate quality system processes.

Qualifications

• Minimum Education and Experience: High School diploma or equivalent
• 2-4 years’ technical experience
• Valid driver license and liability insurance
• Ability to drive personal, fleet and/or rental vehicles
• Associate’s degree or higher and/or Trade school degree and 1+ years technical experience (internship, externship, apprentice is acceptable)
• Valid driver license and liability insurance
• Ability to drive personal, fleet and/or rental vehicles