Field Service Engineer I

About the role

As a Field Service Engineer I, you will de-palletize and preflight vacuum pumps for use by the customer; troubleshoot, diagnose, and remedy field-installed equipment faults and errors; perform vacuum pump preventative maintenance; deinstall failed pumps and install rebuilt pumps; prepare vacuum pumps for shipment; work with customer personnel to troubleshoot vacuum issues with chambers, forelines and vacuum pumps; and perform preventative and corrective maintenance on Gas Abatement Systems.

Responsibilities

• De-palletize and preflight vacuum pumps for customer use.
• Troubleshoot, diagnose, and remedy field-installed equipment faults and errors.
• Perform vacuum pump preventative maintenance.
• Deinstall failed pumps and install rebuilt pumps.
• Prepare vacuum pumps for shipment.
• Work with customer personnel to troubleshoot vacuum issues with chambers, forelines, and vacuum pumps.
• Perform preventative and corrective maintenance on Gas Abatement Systems.

Requirements

• Two (2) or more years experience interacting with customers (preferred).
• Hands-on experience with vacuum pumps such as Edwards, Ebara, Alcatel and Leybold dry, rotary vane and boosters (preferred).
• High school diploma or equivalent; college or specific relevant coursework preferred.
• Industry experience preferred.
• Ability to read, analyze, and interpret written documents.
• Ability to respond in a professional manner to common inquiries.
• Ability to prepare reports and write business correspondence.
• Regularly required to talk and hear.
• Stand or sit for extended periods; walk; use hands to type, handle, or feel; and reach with hands and arms.
• Routinely required to stoop, kneel, or crouch.
• Frequently lift and/or move up to 35 pounds.

Benefits

• Culture of trust and accountability
• Lifelong learning and career growth
• Innovation powered by people
• Comprehensive compensation and benefits
• Health and well-being

Job Location