Field Service Engineer

What's In It For You?

• Competitive Salary with Bonus Opportunities
• Paid Time Off
• Comprehensive Medical, Dental and Vision Benefits (Low Premiums!)
• Flexible Spending and Health Savings Accounts
• 14 Paid Company Holidays
• 401(k) with Company Contribution
• Educational Tuition Reimbursement

Summary

The Field Service Engineer supports service operations for Toyota Group related companies and distributor partners in the Caribbean and Latin America. This role works with the distributor partners and internal teams to maintain service standards and support operational performance.

What You'll Do

• Support Distributor service operations and assist with resolving service-related inquiries and operational issues.
• Monitor distributor service performance metrics and assist in preparing reports to support performance reviews and operational improvements.
• Cookordinate and support service meetings, training activities, and regional service events with distributor partners.
• Aid distributors in implementing service programs, safety campaigns, and operational initiatives in alignment with company standards.
• Collaborate with internal teams and distributor partners to support service operations and promote customer satisfaction.

Education and/or Experience

• Bachelor’s degree preferred within an Engineering field or business-related field.
• Plus 3–6 years of experience within an automotive industry.

Qualifications

• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

Special Requirements

• Licenses, Certifications, Etc.

• Experience supporting automotive service operations or distributor networks
• Working knowledge of service reporting systems and operational metrics
• Ability to analyze service data and prepare operational reports
• Experience supporting technical training, meetings, or service initiatives
• Ability to travel up to 50% within the Caribbean and Latin America as required
• Preferred Spanish and/or French speaking
• Automotive Service experience (preferred).
• Distributor support experience.
• Computer Skills Proficient in Word, Excel, PowerPoint, Outlook, and internet search engines.

Language Skills

• Ability to read and comprehend simple instructions, short correspondence, and memos in English and Spanish.
• Must have excellent communication skills and writing ability to communicate with customers, vendors, and sales staff.