Field Service Engineer

Role Purpose Responsible for integration, testing, deployment, and field support of multidisciplinary systems (mechanical, electrical, and software). Acts as a customer-facing technical lead, supporting R&D-related projects and managing customer interactions throughout deployment and operation. Key Responsibilities Lead customer-facing technical activities, acting as a focal point between R&D/Operation and the customer Perform installation, integration, and commissioning of systems at customer sites (domestic and international) Provide on-site technical support, troubleshooting, and system repair Manage and execute in-house repairs and maintenance activities Conduct system testing (functional, communication, software, and hardware) Deliver system demonstrations and operational training to customers Prepare reports, document faults, and provide feedback to R&D teams Support deployment, upgrades, and operational activities in the field Professional Requirements 2-5 years of experience in system integration, testing, or field service Strong understanding of electronics and ability to read schematics Experience with communication protocols (TCP/IP, RS232/RS485) Understanding of mechanical systems Experience with test equipment (multimeter, oscilloscope - advantage) Experience with Embedded systems / Linux - advantage High-level English (spoken and written) Willingness to travel internationally Domain Knowledge - Advantage Experience with optomechanical systems Familiarity with stabilized gimbals Knowledge of counter-drone (C-UAS) systems Experience with remotely controlled weapon systems (RCWS) Personal Skills Strong problem-solving and system-level thinking Ability to work independently and under pressure Customer-oriented mindset with project ownership High sense of responsibility Equal Opportunity Employer, including disability and protected veteran status