Field Service Engineer
The Grieve Corporation · Round Lake, IL · 2 mo ago
On-siteInformation TechnologyFull-time
About the role
The Field Service Engineer is responsible for providing technical support and maintenance services to customers in the Round Lake, IL area.
Responsibilities
- Diagnose and resolve customer issues related to hardware and software systems.
- Perform preventive maintenance on equipment to ensure optimal performance.
- Document all service calls and provide regular reports to management.
- Travel to customer sites as needed to perform repairs and installations.
Requirements
- Bachelor's degree in Computer Science, Engineering, or a related field.
- At least 2 years of experience in a similar field.
- Valid driver’s license and reliable transportation.
- Strong problem-solving skills and ability to work independently.
Qualifications
- Proficient in Microsoft Office Suite.
- Familiarity with network infrastructure and protocols.
- Experience with common IT troubleshooting tools and diagnostic software.
Skills
- Technical aptitude.
- Customer service orientation.
- Attention to detail.
Benefits
- Competitive hourly wage starting at $65,000.
- Health insurance coverage.
- 401(k) plan with company match.
- Flexible schedule to accommodate travel needs.
Pay
Hourly rate ranging from $65,000 to $95,000 based on experience and qualifications.
Schedule
Variable schedule to accommodate travel and customer needs.
Contact
To apply, please submit your resume and cover letter.