Field Service Engineer

About the role

Teledyne LABS is seeking a Field Service Engineer in Houston, TX to provide on-site service and installation of instrumentation, service contract sales, and application support for new products.

Responsibilities

• Schedule and perform on-site installation, diagnose performance issues, repair, and preventative maintenance for products
• Promote, sell, and support Service products
• Provide technical support to customers via telephone and on-site visits
• Aid as escalation engineer for difficult, delicate, or ongoing situations as needed

Requirements

• Bachelor’s degree in Engineering, Chemistry, or related scientific field; Associate’s degree (A. A.) in Engineering or equivalent from a two-year college or technical school; 2-5 years related experience in laboratory troubleshooting/repairing analytical equipment and/or training; or equivalent combination of education and experience
• Ability to be analytical, solve problems, and provide technical skills
• Experience with customer service - Responds promptly, meets commitments, works well with other team members, and demonstrates professional written and oral communication skills
• Knowledge of Excel Spreadsheet and Word Processing software
• Ability to travel including some overnight travel up to 75% of the time
• A valid drivers license is required for this role

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is occasionally required to sit. The employee must regularly lift and/or move up to 25 pounds, frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include close vision, color vision, and depth perception.

Other Requirements

• Ability to work in a fast-paced environment
• Strong problem-solving and troubleshooting skills
• Excellent communication and interpersonal skills

Benefits

Teledyne offers a comprehensive benefits package including health insurance, retirement plans, paid time off, and more.

Pay

Compensation is commensurate with experience.

Schedule

Full-time position with flexible hours to accommodate on-site service needs.