Jobs · Information Technology · Louisiana

Field Service Engineer

Shimadzu Scientific Instruments · New Orleans, LA · 3 wk ago
Information Technology$77k–$79k/yrFull-time
We need to output HTML fragment with sections: About the role? Actually we need headings for sections like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Use

for each heading. Only include sections that have real content. Must not repeat job title as heading. Must not include Job ID etc. Remove boilerplate like EEO, etc. Must preserve substantive info. We need to parse the posting. Key info: - Location: New Orleans, LA - Baton Rouge, LA (maybe location line) - Salary: $77,000 - $79,000 per year - Who are we? (company description) - What can Shimadzu offer YOU? (list of benefits) - Position Summary (description) - Job Functions Include, But Are Not Limited To (list) - Education And Qualifications (list) - Additional note about career paths - Compensation & Benefits (details: benefits package, vacation days, holidays, short-term disability, salary range, overtime, incentive plan, year-end bonus, company car with fuel card deduction, company-paid cell phone, link for more details) - Also mention Additional Compensation For Service, Technical Support, Marketing & Sales Roles: incentive/commission plan. - For employees in certain states: COLA. We need to produce sections: maybe About the role (company overview), Responsibilities (job functions), Requirements/Qualifications (education and experience), Benefits (list of benefits), Pay (salary range and additional compensation), Schedule? Not mentioned schedule specifics; maybe not include Schedule if no specific content. The instruction: never create Pay/Schedule/Benefits sections unless posting actually states them. We have Pay info (salary range, incentive, bonus). Benefits info present. Schedule not mentioned; we should not include Schedule heading. We need to use

for section headings. Use
  • for any list of duties/requirements/benefits. Use

    for prose. We must not repeat job title as heading. The job title is Field Service Engineer I. Not to be used as heading. We need to preserve all substantive info; do not invent or summarize away detail. Must not include boilerplate like EEO, navigation, legal, etc. Also remove duplicated lines. We need to decide sections: - About the role (or About Shimadzu) maybe "About the company" or "About the role". The instruction says use headings like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. So we can use those exact headings if content exists. We have content for About the role: the "Who are we?" and "What can Shimadzu offer YOU?" maybe that's more about benefits. But "About the role" could be the Position Summary. However we also have a separate "Position Summary". Could treat that as About the role. We have Responsibilities: Job Functions list. We have Requirements/Qualifications: Education And Qualifications. We have Skills: maybe not explicitly listed; but we could infer from qualifications: strong technical knowledge, communication skills, willingness to travel. Could put under Skills. We have Benefits: list from "What can Shimadzu offer YOU?" plus Compensation & Benefits details (vacation, holidays, disability, etc). We'll combine. We have Pay: salary range, incentive plan, bonus, company car, cell phone, overtime eligibility. We have Schedule: not present; omit. We must not include placeholder text like "commensurate with experience". Not present. We need to ensure we don't include duplicated lines. Let's extract substantive content: Company description: "Established in 1975, Shimadzu Scientific Instruments is one of the largest suppliers of analytical instrumentation, physical testing, and environmental monitoring systems in the world. Ground-breaking scientific research, manufacturing ideas and results continue to propel Shimazu’s outstanding reputation and “Excellence in Science.” People dedicated to our mission have the largest impact on Shimadzu’s continued growth and success. Would YOU like to join a diverse team of professionals working together with researchers, scientists and manufacturers to help better lives worldwide?" That's about the company. Benefits list from "What can Shimadzu offer YOU?": - Our Culture – A work environment that values diversity, inclusion & belonging - Competitive Compensation – Day 1 Benefits & Competitive Salary - Retirement Benefits – Matching 401K & Profit-Sharing Program - Professional Growth – Clear pathways for Career, Leadership and Personal Development - Health Benefits – Flexible Spending/Health Savings Accounts - Work-Life Balance – Generous & Front-Loaded Paid Time Off Plan - Education – Tuition Assistance Program for both graduate and undergraduate levels - Insurance Perks – Pet Insurance, optional Identity theft, legal pre-paid and critical care buy-up insurance benefits, generous company paid life insurance & short-term disability programs - Work Flexibility – Business casual Dress Attire & casual (jeans) Friday! - Employee Engagement – Employee Resource Groups to network, build a sense of community and enhance one’s career and personal development Also Additional Compensation For Service, Technical Support, Marketing & Sales Roles: Additional compensation is available through either an Incentive and/or Commission Plan. For Employees who reside in Connecticut, Massachusetts, New Jersey and California: Additional compensation is offered through a Cost-of-Living Adjustment (COLA) Position Summary: "Shimadzu Scientific Instruments is seeking a Field Service Engineer to join our team and play a vital role in providing exceptional service and support for our analytical instrumentation. In this position, you will be responsible for a variety of service-related functions, including the repair, maintenance, and performance verification of assigned products, including demo equipment and instruments returned from customers." Job Functions list: - Provide daily repair and maintenance support for assigned products. - Conduct in-house bench repairs as needed while primarily handling field service calls with limited supervision. - Travel within the local region (including day and overnight trips) to support customer needs. - Offer technical support via phone to customers and field personnel regarding repairs, maintenance and installations. Education And Qualifications: - Associate degree in Electrical Engineering or Technology; a bachelor’s degree is preferred. - At least four years of experience in repairing analytical instrumentation, including HPLC, GC, LCMS, AA, or similar instruments. - Strong technical knowledge and understanding of these technologies. - Excellent communication and customer relations skills. - Willingness to travel Additional note: "At Shimadzu Scientific Instruments, we believe in providing structured career paths that recognize and reward talent. If your expertise surpasses the level specified in the listed position, we offer the flexibility to upgrade positions to better suit your qualifications accompanied by a salary adjustment." Compensation & Benefits details: - This full-time, non-exempt position comes with a comprehensive benefits package. - In your first year, you will receive 10 paid vacation days, 8 paid personal days, 8 paid scheduled holidays and 3 paid floating holidays (Residents of California and Puerto Rico will receive state-mandated sick leave instead of personal days). - After one year of employment, you will also be eligible for a generous short-term disability program with the company covering 100% of monthly premiums. - The starting salary range for this role is $77,000 to $79,000 annually, paid semi-monthly. - As a non-exempt position, you will be eligible for overtime and double time pay, as outlined in our employee handbook. - Additional variable compensation includes an incentive plan (10% of base salary) based on company and service performance, paid semi-annually in April and October. - A year-end discretionary bonus may also be awarded based on overall company performance. - This position includes a company car with a fuel card (with a $55 per pay deduction for personal use) and a company-paid cell phone, which remains company property but can be used for personal purposes. - For more details on benefits, please visit www.ssi.shimadzu.com/jobs. We should not include the link? It's substantive info; we can keep as part of benefits paragraph. We must not include boilerplate like "Shimadzu is not accepting unsolicited assistance from search firms..." etc. Also EEO statement. Thus we need to produce HTML with sections:

    About the role

    maybe containing company description and position summary? Could split: About the role (company overview) and Responsibilities (job functions). But we have both About the role and Responsibilities headings allowed. Let's assign: - About the role: company description (Who are we? + What can Shimadzu offer YOU? maybe that's benefits though). But we have Benefits section separate. So About the role could be just the company description (Who are we?). Position Summary could be part of About the role or Responsibilities? The Position Summary describes role responsibilities; could go under Responsibilities. But we have Responsibilities heading for job functions list. We could put Position Summary under About the role as a paragraph, then Responsibilities as list. Better: About the role: company description + Position Summary (overview). Responsibilities: list of job functions. Requirements: Education And Qualifications. Qualifications: maybe same as Requirements? But we have both headings; we could combine? The instruction says prefer a few substantive sections over many thin ones. So we might not need both Requirements and Qualifications if they overlap. Could use Requirements for education/experience, Qualifications for skills/knowledge. But we have skills listed: strong technical knowledge, excellent communication, willingness to travel. Could put under Qualifications. Thus: - About the role: company description + Position Summary. - Responsibilities: job functions list (ul). - Requirements: education and experience (Associate degree..., at least four years...). - Qualifications: strong technical knowledge, excellent communication, willingness to travel. - Benefits: list from "What can Shimadzu offer YOU?" plus other benefits (vacation, holidays, disability, tuition assistance, etc). Could combine all benefits into one ul. - Pay: salary range, incentive, bonus, overtime, company car, cell phone, COLA for certain states. We must not include Schedule. Now ensure we don't repeat info. Let's craft. About the role: combine Who are we? and Position Summary. Who are we? text: "Established in 1975, Shimadzu Scientific Instruments is one of the largest suppliers of analytical instrumentation, physical testing, and environmental monitoring systems in the world. Ground-breaking scientific research, manufacturing ideas and results continue to propel Shimazu’s outstanding reputation and “Excellence in Science.” People dedicated to our mission have the largest impact on Shimadzu’s continued growth and success. Would YOU like to join a diverse team of professionals working together with researchers, scientists and manufacturers to help better lives worldwide?" Position Summary: "Shimadzu Scientific Instruments is seeking a Field Service Engineer to join our team and play a vital role in providing exceptional service and support for our analytical instrumentation. In this position, you will be responsible for a variety of service-related functions, including the repair, maintenance, and performance verification of assigned products, including demo equipment and instruments returned from customers." We can combine into a paragraph or two

    . Responsibilities: list as

    • ... etc. Requirements: education and experience: two items. Qualifications: strong technical knowledge and understanding of these technologies; excellent communication and customer relations skills; willingness to travel. Benefits: we need to list all benefits from "What can Shimadzu offer YOU?" plus the specific benefits from Compensation & Benefits (vacation days, personal days, holidays, floating holidays, short-term disability after 1 year, tuition assistance, etc). Also note about retirement benefits (matching 401K & profit-sharing), health benefits (FSA/HSA), work-life balance (PTO), education (tuition assistance), insurance perks (pet insurance, identity theft, legal pre-paid, critical care buy-up, company paid life insurance & short-term disability), work flexibility (business casual, jeans Friday), employee engagement (ERGs). Also note about Additional Compensation For Service... (incentive/commission plan) and COLA for certain states - but those are pay, not benefits. We'll keep them under Pay. Thus Benefits ul includes: - A work environment that values diversity,

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