Jobs · Information Technology · Maryland

Field Service Engineer

Shimadzu Scientific Instruments · Baltimore, MD · 3 wk ago
Information Technology$77k–$79k/yrFull-time
We need to output HTML fragment with sections: About the role? Actually we need headings for sections like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Use

for each heading. Only include sections where posting has real specific content. We need to parse the posting. Key info: - Job title: Field Service Engineer I (but we should not repeat as heading) - Location: Baltimore, MD (metadata) - Salary: $77,000 - $79,000 per year (Pay) - Who are we? (About the company) maybe "About the role"? Actually "Who are we?" is about company. Could be "About the role"? The instruction: Use headings for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we need to map content to these headings. We have: - About the role: Could be the "Position Summary" and maybe "What can Shimadzu offer YOU?" Actually that's benefits. "Who are we?" is company overview. Might fit under "About the role"? Not exactly. But we can include "About the role" with position summary. - Responsibilities: Job Functions list. - Requirements: Education And Qualifications list. - Qualifications: maybe same as Requirements? Could combine. But we need separate sections only if content exists. Could have Requirements and Qualifications both but they'd be similar. Better to have Requirements (education + experience) and Qualifications (technical knowledge, communication, willingness to travel). Or we could combine. - Skills: maybe not explicitly listed; we have "Strong technical knowledge... Excellent communication and customer relations skills." Could be Skills. - Benefits: The "What can Shimadzu offer YOU?" list includes culture, compensation, retirement, professional growth, health benefits, work-life balance, education, insurance perks, work flexibility, employee engagement, additional compensation for service roles, COLA for certain states. Also later "Compensation & Benefits" includes vacation days, personal days, holidays, short-term disability, incentive plan, year-end bonus, company car, fuel card deduction, company-paid cell phone. - Pay: Salary range $77,000-$79,000 per year, paid semi-monthly, overtime eligibility, incentive plan, etc. - Schedule: Not explicitly mentioned; maybe travel within local region including day and overnight trips. No explicit schedule like full-time, but we have "full-time, non-exempt position". Could infer schedule: full-time. But we should not create Schedule section unless posting actually states them. It does say "This full-time, non-exempt position". That's a schedule indication (full-time). So we can include Schedule with "Full-time". However we need to avoid filler like "not specified". It's specified as full-time. So we can include Schedule. We must not repeat job title as heading. Do not put Job ID/requisition numbers as headings (none). Remove boilerplate: cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, application instructions. So we need to strip EEO statement at end, also the "Shimadzu is not accepting unsolicited assistance..." etc. Also the "For more details on benefits, please visit www.ssi.shimadzu.com/jobs." That's maybe application instruction? It's a link for more details; could be considered boilerplate? It's not exactly application instruction but it's a referral to external site. Might be okay to keep? The instruction: Remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. The link to benefits is not exactly application instruction but could be considered extra info. Might be safe to keep as part of Benefits? It's a reference. Might be okay to keep but it's not substantive content about benefits; it's a pointer. I'd lean to remove it as it's not substantive benefit detail. Also remove "Additional Compensation For Service, Technical Support, Marketing & Sales Roles: Additional compensation is available through either an Incentive and/or Commission Plan." That's substantive about additional compensation; keep. Also "For Employees who reside in Connecticut, Massachusetts, New Jersey and California: Additional compensation is offered through a Cost-of-Living Adjustment (COLA)" keep. Now we need to preserve ALL substantive information; do not invent or summarize away detail. We need to output only HTML fragment, no /, no markdown fences. We'll produce sections in logical order: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. But we need to ensure we don't create empty sections. Let's extract content for each. **About the role**: Could combine "Who are we?" and "Position Summary". "Who are we?" is company overview; maybe better as "About the role" includes position summary and company description. We'll include: - Established in 1975, Shimadzu Scientific Instruments is one of the largest suppliers of analytical instrumentation, physical testing, and environmental monitoring systems in the world. Ground-breaking scientific research, manufacturing ideas and results continue to propel Shimazu’s outstanding reputation and “Excellence in Science.” People dedicated to our mission have the largest impact on Shimadzu’s continued growth and success. Would YOU like to join a diverse team of professionals working together with researchers, scientists and manufacturers to help better lives worldwide? - Position Summary: Shimadzu Scientific Instruments is seeking a Field Service Engineer to join our team and play a vital role in providing exceptional service and support for our analytical instrumentation. In this position, you will be responsible for a variety of service-related functions, including the repair, maintenance, and performance verification of assigned products, including demo equipment and instruments returned from customers. We'll put that in

paragraphs. **Responsibilities**: Job Functions list: - Provide daily repair and maintenance support for assigned products. - Conduct in-house bench repairs as needed while primarily handling field service calls with limited supervision. - Travel within the local region (including day and overnight trips) to support customer needs. - Offer technical support via phone to customers and field personnel regarding repairs, maintenance and installations. We'll put in

  • . **Requirements**: Education And Qualifications bullet list: - Associate degree in Electrical Engineering or Technology; a bachelor’s degree is preferred. - At least four years of experience in repairing analytical instrumentation, including HPLC, GC, LCMS, AA, or similar instruments. - Strong technical knowledge and understanding of these technologies. - Excellent communication and customer relations skills. - Willingness to travel We'll put in
      . **Qualifications**: Might be similar to Requirements; but we could treat "Qualifications" as additional qualifications like "If your expertise surpasses the level specified in the listed position, we offer the flexibility to upgrade positions to better suit your qualifications accompanied by a salary adjustment." That's a statement about career path. Could be included. But we already used those bullet points; maybe we split: Requirements = education & experience; Qualifications = technical knowledge, communication, willingness to travel, career path flexibility. However the instruction says prefer few substantive sections over many thin ones. So maybe we combine Requirements and Qualifications into one section? But we need to follow headings list; we can omit Qualifications if not distinct. Let's see if we have distinct content for Qualifications beyond Requirements. The bullet list includes technical knowledge, communication, willingness to travel. Those could be considered qualifications. The education/experience are requirements. So we can have both sections. Thus: **Requirements** (education & experience): - Associate degree in Electrical Engineering or Technology; a bachelor’s degree is preferred. - At least four years of experience in repairing analytical instrumentation, including HPLC, GC, LCMS, AA, or similar instruments. **Qualifications** (skills & attributes): - Strong technical knowledge and understanding of these technologies. - Excellent communication and customer relations skills. - Willingness to travel. - If your expertise surpasses the level specified in the listed position, we offer the flexibility to upgrade positions to better suit your qualifications accompanied by a salary adjustment. **Skills**: Could be overlapping with Qualifications; maybe we can omit Skills if not distinct. But we have "Strong technical knowledge and understanding of these technologies." and "Excellent communication and customer relations skills." Those are skills. Could put them under Skills. However we already put them under Qualifications. To avoid duplication, we could assign Skills to those, and Qualifications to the career path statement. Let's think. Better: Use Requirements for education & experience. Use Skills for technical knowledge, communication, willingness to travel. Use Qualifications for career path flexibility statement. That yields three sections. But we need to ensure we don't duplicate content. Let's extract: - Technical knowledge and understanding of these technologies. - Excellent communication and customer relations skills. - Willingness to travel. Those are skills. Qualifications: "If your expertise surpasses the level specified in the listed position, we offer the flexibility to upgrade positions to better suit your qualifications accompanied by a salary adjustment." That's a qualification about career progression. Thus we have: Requirements (education & experience) Skills (technical knowledge, communication, travel) Qualifications (career path flexibility) Now Benefits: Need to capture all substantive benefit details from "What can Shimadzu offer YOU?" and later "Compensation & Benefits" section. Let's list: From "What can Shimadzu offer YOU?": - Culture – A work environment that values diversity, inclusion & belonging - Competitive Compensation – Day 1 Benefits & Competitive Salary - Retirement Benefits – Matching 401K & Profit-Sharing Program - Professional Growth – Clear pathways for Career, Leadership and Personal Development - Health Benefits – Flexible Spending/Health Savings Accounts - Work-Life Balance – Generous & Front-Loaded Paid Time Off Plan - Education – Tuition Assistance Program for both graduate and undergraduate levels - Insurance Perks – Pet Insurance, optional Identity theft, legal pre-paid and critical care buy-up insurance benefits, generous company paid life insurance & short-term disability programs - Work Flexibility – Business casual Dress Attire & casual (jeans) Friday! - Employee Engagement – Employee Resource Groups to network, build a sense of community and enhance one’s career and personal development - Additional Compensation For Service, Technical Support, Marketing & Sales Roles: Additional compensation is available through either an Incentive and/or Commission Plan. - For Employees who reside in Connecticut, Massachusetts, New Jersey and California: Additional compensation is offered through a Cost-of-Living Adjustment (COLA) From "Compensation & Benefits": - This full-time, non-exempt position comes with a comprehensive benefits package. - In your first year, you will receive 10 paid vacation days, 8 paid personal days, 8 paid scheduled holidays and 3 paid floating holidays (Residents of California and Puerto Rico will receive state-mandated sick leave instead of personal days). - After one year of employment, you will also be eligible for a generous short-term disability program with the company covering 100% of monthly premiums. - The starting salary range for this role is $77,000 to $79,000 annually, paid semi-monthly. - As a non-exempt position, you will be eligible for overtime and double time pay, as outlined in our employee handbook. - Additional variable compensation includes an incentive plan based on company and service performance, paid semi-annually in April and October. - A year-end discretionary bonus may also be awarded based on overall company performance. - This position includes a company car with a fuel card (with a $55 per pay deduction for personal use) and a company-paid cell phone, which remains company property but can be used for personal purposes. We need to avoid duplication: Some items overlap (e.g., Competitive Compensation, incentive plan, etc.). We should combine and not repeat same info. We'll produce a Benefits section that includes all distinct benefit items. We must not include Pay section separately? Actually we have Pay section for salary details. Benefits section for other benefits (vacation, retirement, etc.). Pay section will include salary range, payment frequency, overtime eligibility, incentive plan, year-end bonus, company car,

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