Field Service Engineer

Nikon Precision Inc. (NPI) is a leading supplier of semiconductor production and inspection equipment. Our state-of-the-art photolithography equipment is used to image submicron geometries onto various substrates for the manufacture of integrated circuits, LCD panels, and other applications.

About the role

Field Service Engineers (FSE) provide onsite customer service and support at our customer facilities. Responsibilities include equipment installations, upgrades, repairs, and preventative maintenance of complex lithography tools. Our FSEs work with the customer to ensure optimal performance of the Nikon equipment.

• Performing all routine troubleshooting, maintenance, and repair on Nikon equipment including interpreting schematics, mechanical diagrams, and discerning data from diagnostic programs
• Providing on-site service for the customer as detailed in service agreement
• Installing or relocating customer equipment and performing associated start-up and check-out procedures
• Reporting and communicating technical issues and providing feedback on technical documentation

This role operates in a cleanroom environment more than 50% of the time and may require domestic and international travel (less than 10%).

Requirements

• Advanced understanding of Electronics and/or Mechanical Engineering, typically an Associate’s or Bachelor’s in Mechanical or Electrical Engineering and/or relevant experience such as Military, automotive, or equipment maintenance
• Knowledge/experience in Optics and Pneumatics
• Practical “hands-on” ability and self-motivation to learn on the job
• Proficiency in the use of common electronic diagnostic equipment (e.g., oscilloscope, digital voltmeter)
• Technical competence of electrical, mechanical, and optical systems or subsystems
• Excellent verbal and written communication skills to work effectively with co-workers, supervisors, and customers
• Proficiency in Microsoft Office suite
• Previous experience with Nikon systems is strongly preferred
• Good understanding of Photolithography and Semiconductor processing is an advantage
• Japanese language proficiency is a bonus
• Must be a U.S. citizen, have permanent resident status (“green card”), or meet ITAR eligibility requirements (22 CFR 120.15)

Benefits

• Competitive base pay with annual cash bonus and built-in overtime (if applicable)
• Sign-on bonus (if applicable)
• Compressed shift with long (3-day and 4-day) weekends without using Paid Time Off
• 401K retirement plan with employer contribution (no employee matching required)
• Exceptional medical, dental, prescription, vision, and other insurance programs
• Flexible spending accounts (FSA) for health and dependent care expenses
• Paid vacation, sick, volunteer time, and holidays
• Strong career development and training opportunities, including tuition assistance
• Employee events, activities, and volunteer opportunities
• Nikon product discount program
• Confidential Employee Assistance Program (EAP) including mental health resources and support
• Opportunities for domestic and international travel (if applicable)