Field Service Engineer

About the Role

The Field Technician will go to customer sites to troubleshoot and test mechanical equipment in a hyperscale data center landscape. They will work with team members as well as outside stakeholders to ensure that key customer objectives are achieved. They will be responsible for the completion of technical documentation. They must be motivated, eager to learn, detail oriented, and mechanically curious.

Responsibilities

• Conduct field tests of mechanical equipment and installation
• Troubleshoot critical mechanical equipment
• Communicate with customers and outside stakeholders
• Act as the subject matter expert

Qualifications

• 1–2 years of industry experience with mechanical systems including heat exchangers, air handlers, pumps, fans, valves, and controls instrumentation
• Technical degrees/certifications in relevant fields (STEM, MEP, SCADA)
• Strong electrical and mechanical troubleshooting skills
• Experience commissioning HVAC, cooling, or critical infrastructure systems
• Strong documentation and reporting skills
• Ability to work independently as well as in teams
• Willingness to travel is required (no more than 25%)

Preferred Skills

• Knowledge of IRHX/Heat Exchanger systems and heat transfer principles
• Ability to read and interpret electrical schematics, P&IDs, and mechanical drawings
• Familiarity with Building Management Systems (BMS) and controls integration
• Knowledge of LV electrical systems and safe isolation procedures
• Experience performing functional testing, start-up, and commissioning activities
• Understanding of data center cooling infrastructure

Ideal Backgrounds

• Data center commissioning
• Mission critical facilities
• HVAC commissioning/installation
• Controls and automation
• Industrial refrigeration
• Power generation or utility systems
• Mechanical/electrical field service engineering

Company Profile

Hanley Energy is a globally recognized innovator in mission critical power and energy efficient technologies. The United States headquarters is based in Ashburn, Virginia, with regional offices in Boardman, Oregon. The company also has a global presence in Ireland, Australia, Germany, South Africa, and the Nordics. Hanley Energy specializes in the design, source, supply, installation, and commissioning of critical power and energy management solutions — from the power grid all the way to factory process equipment and Data Center IT rack — coupled with comprehensive service and maintenance, security, consulting, and training.

This position is eligible for a sign-on bonus. Bonus amount and payment terms will be discussed during the recruitment process and are subject to applicable company policies. Applicants must be authorized to work in the United States. Visa sponsorship is not available for this role.