Field Service Engineer

About the role

Fluke Reliability is seeking a motivated Field Service Engineer to join our service team. As an FSE, you will travel to customers’ sites to perform on-site professional services, including measuring machine alignment, collecting condition monitoring data, and commissioning/installing hardware. Most projects range from 1 to 3 days, with occasional larger assignments. Customer product training may also be required.

Responsibilities

• Travel to customer sites to perform professional services supporting clients’ reliability initiatives and preventing unplanned downtime.
• Schedule all necessary travel arrangements, maintain expenses, and submit expense reports in a timely fashion.
• Communicate with clients to ensure satisfaction and implement any necessary corrective actions.
• Create service reports and supplemental documentation; maintain information in the company database.
• Provide remote or onsite product training to improve clients’ knowledge of products and their applications.
• Collaborate with cross-functional teams such as customer support/services, marketing/sales, and management.
• Train other field engineers in solutions.
• Perform miscellaneous duties corresponding with the role of a Field Service Engineer as assigned.

Requirements

• Bachelor’s degree or equivalent technical qualifications in electrical or mechanical engineering.
• Previous experience in service, maintenance, or a technical role.
• Travel: Approximately 50%-85%, primarily within North America, with some potential international travel.
• Valid Driver’s License is required; Passport is recommended.
• Working knowledge of MS Office, Excel, Salesforce, and CAD software.
• Ability to lift 50lbs of equipment, ascend and descend stairs and ladders, don/doff PPE and fall protection, and work in uncomfortable manufacturing conditions.
• Proficiency in English communications: writing, speaking, and reading.

About the company

Fluke Reliability combines Fluke Corporation’s software, test tools, and technology to support customers in industrial maintenance and reliability. The company offers a broad range of high-quality products, services, and training tailored to maintenance professionals in alignment systems, condition monitoring, and nondestructive testing. Acquired by Fluke Corporation (a Fortive company) in 2019, Fluke Reliability is a customer-obsessed market leader with a strong reputation for reliability, quality, and safety. Headquartered in the greater Seattle area, Fluke leverages the resources of a Fortune 500 company while maintaining the passion of a startup.

Fortive Corporation, Fluke’s parent company, is a global industrial technology innovator focused on workplace safety, predictive maintenance, and other mission-critical solutions. With a diverse team of over 10,000 employees, Fortive accelerates transformation in high-impact fields using the Fortive Business System (FBS).

Pay

The salary range for this position is $51,300.00 - $85,700.00 (local currency).