Field Service Engineer

About the role

Based in the Southwest Regional Office in Houston, TX, as a Field Service Engineer (Ovation Advantage), you will be part of a team of customer support engineers responsible for diagnosing and resolving engineering challenges related to the installation, startup, and operation of moderately complex distributed control systems (DCS), subsystems, and specialized control equipment at customer sites.

Responsibilities

• Manage and coordinate field service projects, including planning and scheduling activities to meet customer and project needs
• Lead technical and project meetings, documenting outcomes clearly
• Design, review, implement, and test control systems for power and water applications
• Develop and maintain control system databases, logic, and operator interfaces
• Support installation, startup, commissioning, and troubleshooting at customer sites
• Provide technical guidance and engineering support to customers and internal teams
• Conduct site walkdowns and develop cost estimates for retrofit engineering and installation projects
• Develop technical specifications and coordinate with third-party vendors
• Evaluate contractor bids for installation work
• Build and sustain strong, trust-based customer relationships through clear and professional verbal and written communication skills

Requirements

• Bachelor's degree in engineering, computer science, related STEM degree, or equivalent combination of education and experience
• 2+ years of related experience
• Understanding basic networking and computer assembly/troubleshooting experience
• Strong communication skills
• Be able to travel up to 50-75% of the time

Qualifications

• A working understanding of Ladder Logic, SAMA diagrams, and P&ID prints
• Experience with DCS/PLC controls
• Experience in the power and water/wastewater treatment industries

Skills

Preferred qualifications that set you apart:

• A working understanding of Ladder Logic, SAMA diagrams, and P&ID prints
• Experience with DCS/PLC controls
• Experience in the power and water/wastewater treatment industries

Benefits

At Emerson, we offer a comprehensive benefits package including:

• Flexible time off plans, including paid parental leave (maternal and paternal), vacation and holiday leave
• Comprehensive medical, dental, and vision insurance plans
• An Employee Assistance Program
• A 401(k) plan
• Tuition reimbursement
• Recognition programs
• Employee resource groups

Pay

Commensurate with experience

Schedule

Seasonal travel requirements