FIELD SERVICE ENGINEER

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Cardinal Machinery is a family-owned and operated business serving the Southeast for 56 years. We specialize in metal-cutting equipment, including EDM, grinding, and parts/accessories, with a 16,000 sq. ft. facility in Memphis, Tennessee.

About the role

We are seeking experienced service technicians to diagnose and repair machinery quickly and accurately. Your work will help decrease downtime and repair costs for our customers across Tennessee, Alabama, Mississippi, Louisiana, Arkansas, Georgia, and the Florida Panhandle.

Responsibilities

• Perform on-site and in-house diagnostics and repairs for metal-cutting machinery (EDM, grinding, etc.)
• Provide preventative maintenance services to reduce customer downtime
• Collaborate with applications engineers to deliver custom solutions
• Support customers from start to finish with the latest manufacturing technologies
• Maintain strong relationships with clients to ensure production uptime and satisfaction

Requirements

• Proven experience in machinery repair, preferably in metal-cutting or industrial equipment
• Ability to travel to customer locations within the Southeast region
• Strong problem-solving skills and attention to detail
• Commitment to delivering high-quality service and customer support

Benefits

• Work with a family-owned business with a 56-year reputation for excellence
• Opportunity to reduce risk and improve efficiency for industrial clients
• Access to the latest manufacturing technologies and custom solutions