Field Service Engineer Apprentice

About the role

Description Kickstart Your Engineering Career as a Field Service Engineer Apprentice!

Are you ready to launch your career in engineering with real-world experience and hands-on training?

Responsibilities

• Assist in servicing, maintaining, and repairing medical imaging equipment at customer locations.
• Evaluate equipment performance and support preventive maintenance, troubleshooting, calibrations, installations, and repairs to meet OEM standards.
• Diagnose and resolve electronic, mechanical, and network issues under the guidance of senior engineers while developing technical skills.
• Document service work accurately and help train end users on proper equipment operation and maintenance.
• Communicate effectively with management and team members, providing updates, reporting issues, and identifying improvement opportunities.
• Represent the company professionally on-site, maintaining strong customer relationships.
• Support continuous improvement by sharing field insights and pursuing ongoing learning in new technologies and repair methods.
• Driving and vehicle operation are essential functions of this role.
• Other duties as assigned.

Requirements

• Role Competencies: Strong mechanical skills with the ability to troubleshoot issues using critical thinking and initiative.
• Able to prioritize tasks, manage multiple assignments, meet deadlines, and maintain attention to detail.
• Clear and professional verbal, written, and listening skills for interacting with customers, vendors, and team members.
• Works well with others, builds positive relationships, and maintains a respectful, customer-focused approach.
• Competent with Microsoft Office, diagnostic software, computer hardware, and accurate data entry/database management.
• Follows all safety procedures and regulatory requirements, including maintaining a valid driver’s license and meeting all driving-related compliance standards.

Qualifications

• Minimum of one year of hands-on mechanical and/or electrical experience.
• Demonstrated mechanical aptitude through a combination of work experience and/or relevant training.
• Education (or equivalent experience): Associate degree in a technical discipline such as electronics, mechanical engineering, computer technology, or a related field.
• Preferred Certifications: N/A

Benefits

• Base Pay Range: Hourly rate of pay will be $25 per hour during training; base pay range once in the field - $66,000 - $68,000
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position.

Physical And Environmental Requirements

• Team Members must be able to perform the essential functions of the position with or without reasonable accommodation.
• For questions, contact Human Resources.

Why Block Imaging?

• We bring our mission—People Matter—to life through the care and benefits we offer our team.
• We provide competitive insurance options, including medical, dental, and vision coverage.
• We offer a variety of health and wellness benefits including paid time off and holiday pay.
• We have a team member perks program offering exclusive discounts, special deals, and other benefits for team members.
• We provide tuition assistance and a 401(k) investment plan.
• We have a referral bonus program and paid parental leave.
• We strive to make every team member feel supported, valued, and connected to something bigger than themselves.

Block Imaging is an Equal Opportunity Employer

We do not discriminate based on race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other legally protected status.