Field Service Engineer 2

About the role

To maintain Daifuku and/or other AMHS equipment as a member of the sustaining support team at the customer's facility. Must proactively look for, identify, and resolve daily issues and prevent downtime.

Responsibilities

• Maintain and service site specific equipment as a member of the sustaining team by observing the equipment in operation.
• Proactively look for, identify and resolve daily issues to prevent downtime.
• Listen for problems and execute various test cycle operations.
• Use precision measuring and test instruments.
• Respond to errors and troubleshoot cause of errors in a timely manner.
• Escalate downtime errors following the chain of command on site.
• Perform daily Preventative Maintenance (PM’s) on all AMHS systems according to factory and customer specifications as directed by crew chief or EIC.
• Complete preventive maintenance requirements on equipment; following site specific procedures, operations manuals.
• Maintain accurate service logs and enter them in the database.
• Maintain L3 Certification or above on all site equipment and systems.
• Continuously update and modify skills as new equipment, policies and procedures are introduced.
• Insure proper tracking of parts used to ensure consignment inventory accuracy.
• Follow proper stock handling procedures (i.e., stock returns, parts ordering).
• Report inventory issues/discrepancies to EIC or SC, and work with them to correct same.
• Perform site specific projects, as assigned by the EIC and/or SC (i.e. Writing or verifying procedures, information retrieval for ongoing investigations, etc.).
• Absorb and assist as needed or required during new or existing equipment installs or modifications in coordination with Installation team.

Requirements

• Must follow safety guidelines established for work area and wear protective clothing when exposed to hazardous materials.
• Conform at all times to customer’s safety and cleanliness policies to maintain a safe and clean work environment.
• Must be OSHA 10 certified.
• Will need to follow and understand posted work rules and procedures.
• Must be able to travel for training and/or to assist at other sites as required or requested.
• Requires good communication skills (both written and verbal) to interface effectively with customers.

Qualifications and Abilities

• As/BS degree or technical degree equivalent with 2 - 4 years’ experience or equivalent work experience required.
• Knowledge (Equipment, Tools, Principles, Software, Math, Etc.) & Experience:
  • Equipment: Site specific, see your manager for details.
  • Stockers: CMS-50, CMS50S, CMS50-modified to Scara Head, CMS-500,CLS-40 Non Purge, CLS-40R, CLS-50, Nikon Reticle Stocker, Nitrogen Purge Stocker, Smif pod stocker.
  • Cleanway Transport systems and related peripherals: CLW-600, CLW-700, CLW-07.
  • Maintain FOUP system as directed by EIC.
  • Equipment Log Analysis as directed by EIC.
  • Tools: Hand, measurement and test tools, Test benches and alignment jigs, Other tools specific to job site.
  • Software: Microsoft Office (Word, Excel, Power Point, and Outlook), UNIX, LINUX, QNX, DOS and Server experience (Preferred), Microsoft Windows (Required), Basic Networking Skills (IP addresses/Setting up wireless networks).
  • MCP Software knowledge.