Field Service Engineer 1

We need to output HTML fragment with headings

for sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections where posting has real specific content. We must not repeat job title as heading. Must not include Job ID etc. Must preserve all substantive info. Remove boilerplate: cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, application instructions. Also remove "NOTICE TO THIRD PARTY AGENCIES", "Equal Opportunity Employer", etc. Also remove "Please review our benefits here: Life at OSI". Also remove "Pay may range from $33.00 to $36.00 per hour #SV1 #Remote". Also remove "The pay range above represents annual base salary only..." etc. Also remove "Base salary is one component..." etc. Also remove "OSI also offers comprehensive benefits..." etc. Also remove "In addition, paid time off is offered..." etc. Also remove "Full-Time salaried employees are entitled to flexible time-off." Also remove "NOTICE TO THIRD PARTY AGENCIES..." etc. Also remove "Equal Opportunity Employer - Disability and Veterans Know Your Rights Poster Link". Also remove OSI divisions description? That might be considered boilerplate? It's about company but not directly job. Likely remove as not substantive to role. Must preserve substantive info: overview, responsibilities, qualifications, travel requirements, physical requirements, maybe benefits? The posting includes benefits mention but generic; we should not create Benefits section unless specific content. It says "Please review our benefits here: Life at OSI" - not specific. So we should not include Benefits section. Pay: there is a pay range mentioned: "Pay may range from $33.00 to $36.00 per hour". That's specific. Also later says "The pay range above represents annual base salary only." That's more detail but still about pay. So we can include Pay section with that info. Schedule: travel requirements mention up to 75% travel, work days >8 hours, occasional weekends, long term overseas deployments. That's schedule-ish. Could be Schedule section. Could also be under Responsibilities? But we have a Schedule heading allowed. We'll include Schedule with travel and hours info. We need sections: About the role (overview), Responsibilities, Qualifications (maybe combine Requirements and Qualifications?), Skills, Pay, Schedule. The instructions: use headings for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). We can choose which to include. Must not create empty sections. We have overview paragraph: "Overview Rapiscan, an OSI Systems, Inc. company..." That's about the role. We'll put that in

About the role

with

. Responsibilities: list of duties. We'll extract bullet points from responsibilities section. Use

• . Qualifications: includes education, experience, etc. We'll put under

  Qualifications

  . Could also separate Requirements but we can combine. Skills: maybe include technical skills like networking hardware/software literacy, database management, programming, software/firmware protocols, Microsoft Office, Oracle workflow, etc. Could be part of Qualifications but we can create Skills section. Pay: include pay range. Schedule: include travel up to 75%, work days >8 hours, occasional weekends, potential long term overseas deployments, on-call, etc. Physical requirements maybe could be part of Qualifications or separate but we don't have a heading for Physical. Could include under Qualifications as extra detail. We must not invent or summarize away detail. Must preserve all substantive info. So we need to include all details from overview, responsibilities, qualifications, travel, physical, pay. We must not include boilerplate like "Other duties as required or directed." That's substantive? It's generic but still part of responsibilities. We'll keep. We must not duplicate lines. Let's extract content. Overview paragraph: "Rapiscan, an OSI Systems, Inc. company, empowers those who safeguard our world with the technologies, services, and expertise needed to detect threats, secure commerce, and protect communities. An industry leader in X-ray inspection, radiation and trace detection, metal detection, and optical inspection solutions, Rapiscan has over 100,000 scanning systems installed around the world to assist customs agencies, border security, aviation authorities, law enforcement, military organizations, and security professionals in combatting terrorism, smuggling, and trade fraud. We are currently seeking a Field Service Engineer (FSE) I to join our team. This individual has the primary responsibility of ensuring that the users of Rapiscan equipment are satisfied with its performance. This position requires basic troubleshooting and diagnostic skills and the ability to think independently and operate with minimal instruction. In this position you can expect up to 75% travel (International and Domestic). It is not uncommon to incur work days in excess of 8 hours and on occasion work weekends. Tasks that will routinely be performed include Emergency Service, Contract Service, New Product Support, Maintenance, and Customer Training. Potential for long term overseas deployments / assignments may apply. Other duties as required or directed. The candidate for this position will be based in the Cincinnati, Ohio area." That's overview. Responsibilities list: after "Responsibilities" heading in original: - Perform service and maintenance for Rapiscan systems, as directed by Field Service Managers. - Follow Field Service contract requirements for response time, information reporting and customer management. - Communicate with customers up to and during system corrective and preventative visits to ensure work is executed according to plan and in alignment with Rapiscan business objectives. - Communicate with Customer Service Coordinators to ensure delivery of parts and materials on time. - Maintain and carry Field Service Tool Set. - Complete timely reporting of labor, expenses and materials to support relevant service contract requirements and company policy. - Complete and ensure proper distribution and storage of all required Work Order forms, Site Acceptance Test documentation, radiation survey documentation and other documents per company policy, including any specific customer contractual requirements (as needed). - Follow company safety program requirements. - Provide system status updates via CRM reporting and use of mobile devices to management team as well as communicating areas of customer concern and other agreed upon status items. - Carry company provided cell phones and laptops and be on call as required. - Maintain positive control of tools, meters and test equipment and manage the timely return of equipment due calibration as required. - Maintain a safe/clean work environment and ensure company safety procedures and product workmanship procedures are adhered to: Report all accidents and safety incidents. - Complete accident reports when required and work with management to investigate, identify, and implement corrective/preventative actions. - Lead, coordinate with customers and manage all work at the system location; know what to do in an emergency. - Ability to complete all training courses within a timely manner with stated passing grades. - Uphold the company’s core values of Integrity, Innovation, Accountability, and Teamwork - Demonstrate behavior consistent with the company’s Code of Ethics and Conduct - It is the responsibility of every employee to report to their manager or a member of senior management any quality problems or defects in order for corrective action to be implemented and to avoid recurrence of the problem. - Duties may be modified or assigned at any time to meet the needs of the business. We'll keep all. Qualifications section: after "Qualifications" heading: - A.S. in Electronic Technology or Engineering with Mechanical Engineering experience. - Technical degree or, demonstrable mechanical ability and knowledge. - Previous experience /military training may be substituted for the Technical Degree. - Basic knowledge / skills of Analog, Digital, and Mechanical systems. - 3 years experience in field service environment, x-ray industry highly desired. - Networking hardware and software literacy. - Database management and programming, software / firmware protocols. - Ability to effectively manage both technical and administrative functions. - Strong technical written and verbal communication skills. - Good working knowledge of Microsoft Office suite. - Working knowledge of Oracle workflow management systems, or similar ERP system. - Must be able to work independently and make logical decisions within position parameters based upon the company’s guidelines. - Able to work on call rotation and work off hours as needed. - Must be able to stand, bend, stoop, walk, climb, and lift up to 50 pounds on a daily basis. - Able to work outside in inclement weather as needed. - Must possess a valid driver’s license. - Must have and maintain reliable transportation for travel under 300 miles roundtrip. - Selected candidate must be able to successfully pass an in-depth federal background check in order to obtain and maintain access to Sensitive Security Information (SSI). Travel Requirements section: after "Travel Requirements" heading: - Possess the willingness and flexibility to travel domestically and internationally up to 75%. - Work independently to plan and arrange travel accommodations within the company’s guidelines. - Possess flexibility and ability to deal with sudden changes (i.e. customer schedules, flight delays). - Maintain and organize expense receipts while in the field and work independently to manage administrative tasks, including the timely submission of expenses. - The ability to obtain site passes, clearances and Visas as required to carry out job responsibilities. - Maintain valid passport and credit card as required to support business travel. - Understand and comply with company travel policy. Physical Requirements section: after "Physical Requirements" heading: - Requires Ability To Walk = 20% -25% - Stand = 35%-40% - Stoop = 20%-25% - Squat = 15%-20% - Kneel = 35%-40% - Reach = 15% -20% - Bend = 10%-15% - Sit = 85%-90% - Climb = Lift = 25-50lbs Pay section: after "Please review our benefits here: Life at OSI Pay may range from $33.00 to $36.00 per hour #SV1 #Remote The pay range above represents annual base salary only. Final compensation will be determined based on factors such as your job level, geographic location, date of hire, experience, job-related knowledge and skills, and education in conjunction with market and business considerations. Base salary is one component of your total rewards package. You may be eligible for long-term incentives, potential discretionary bonuses, and the ability to purchase company stock at a discounted rate through the Employee Stock Purchase Program (ESPP). OSI also offers comprehensive benefits including various options for health plans, access to 401(k) retirement plan, health savings account, disability insurance, life insurance, AD&D insurance, leave of absence programs and an array of voluntary benefits. In addition, paid time off is offered to be used for vacation, holidays, bereavement, and jury duty. Full-Time salaried employees are entitled to flexible time-off." We need to extract Pay specifics: "Pay may range from $33.00 to $36.00 per hour". Also note that it's annual base salary only? Actually says "Pay may range from $33.00 to $36.00 per hour #SV1 #Remote The pay range above represents annual base salary only." That's contradictory: per hour vs annual base salary. We'll keep both statements as they are in the posting. We should not invent or summarize away detail. So include both sentences: "Pay may range from $33.00 to $36.00 per hour." and "The pay range above represents annual base salary only." Also maybe include "Final compensation will be determined based on factors such as your job level, geographic location, date of hire, experience, job-related knowledge and skills, and education in conjunction with market and business considerations." That's also substantive about pay determination. Also "Base salary is one component of your total rewards package. You may be eligible for long-term incentives, potential discretionary bonuses, and the ability to purchase company stock at a discounted rate through the Employee Stock Purchase Program (ESPP)." That's also about compensation. However the instruction says