Field Service Automation Specialist

Responsibilities

• Perform valve refurbish activities including preventative and corrective maintenance, actuator regrease, electrical equipment removal/installation, valve position limit switch setup on pressure relief and control valves.
• Maintain a high degree of industry knowledge and awareness, including trends, technology advancements, significant accomplishments by others in the business, state of the competition, significant events related to our business and the customers’ business.
• Perform onsite walk-downs to scope repair requirements and recommend repair options.
• Performs in-line testing of valves.
• Performs diagnostics and troubleshooting of valves and instruments.
• Works with sales and customers in a consultative capacity to assess customer needs for automation and controls to outline a recommended course of action that utilizes the products and services represented by Company.
• Support all sales teams in selling field service through: Matching our capabilities with customer needs. Technical scope definition to ensure scope is known by all. Provide technical sales expertise.
• Utilize ValveTrac, IRIS, and related tools to develop customer-facing reports for job completion.
• Support occasional on-site commissioning and startup requests.
• Develop extensive knowledge of Puffer and Emerson products and solutions.
• Identify opportunities for the development of new services.

Qualifications

• Associate degree in instrumentation or process technology, or equivalent work experience.
• 5+ years field service experience with process industry background, or a combination of education and experience.
• Demonstrated working knowledge of control valves, isolation valves, regulators, and other field instruments.
• Good level of PC proficiency including MS Office products, Windows operating systems, and networking.
• Excellent communication, personal and presentation skills.
• Excellent organizational and problem solving skills.
• Exhibits self-confidence, professionalism, good judgment, initiative, innovation and independent thinking.
• Strong ability to develop and implement both strategic and tactical plans in a multidimensional environment.
• Ability to lead, motivate and manage for results.
• Strong business acumen.