Field Service Account Manager
Clean Harbors in Toledo, OH is seeking a Field Services Account Manager to join the Environmental Sales team. The role focuses on lead generation and securing Field Services business—including hazardous waste remediation, tank cleaning, and emergency response—at current and new customers within an assigned territory. The Account Manager will develop and strengthen customer relationships to drive profitable Field Services revenue.
Responsibilities
- Ensure Health and Safety is the number one priority by complying with all safe work practices, policies, and processes and always acting in a safe manner.
- Develop new business and grow existing customer relationships.
- Meet quarterly and annual revenue and growth targets.
- Collaborate with internal sales teams and local branches to drive results.
- Manage enterprise accounts, serving as primary point of contact and problem solver.
- Track pipeline and activities using CRM tools to identify growth and cross-sell opportunities.
- Negotiate pricing, contracts, and manage customer agreements.
- Support invoicing and assist in collection of customer payments.
- Control sales expenses and maintain awareness of performance and pipeline.
- Resolve issues quickly with urgency and a bias for action.
- Build strong stakeholder relationships to ensure customer satisfaction and retention.
Qualifications
- 3+ years of B2B sales experience in account management and business development.
- Background in field services, industrial services, or environmental/waste management highly preferred.
- Experience handling customer issues related to RCRA, DOT, CERCLA, environmental remediation, emergency response, or industrial cleaning highly preferred.
- Strong business acumen with proven value selling and negotiation skills.
- Excellent communication skills with the ability to build and influence strong relationships.
- Proficient in Salesforce CRM.
- Bachelor’s degree in business, sales, or related field preferred.
- Willingness to travel 30–50%.
Benefits
- Competitive compensation: $80,000-$90,000 base salary + commission structure.
- Comprehensive health benefits coverage after 30 days of full-time employment.
- Group 401K with company matching component.
- Generous paid time off, company-paid training, and tuition reimbursement.
- Positive and safe work environments.
- Opportunities for growth and development for all stages of your career.
At Clean Harbors, our mission is to create a safer, cleaner environment through the treatment, recycling, and disposal of hazardous materials. Clean Harbors is the leading provider of environmental, energy, and industrial services throughout the United States, Canada, Mexico, and Puerto Rico. Everywhere industry meets environment, Clean Harbors is on-site, providing premier environmental, energy, and industrial services.