Field Sales Representative (Grand Rapids, MI)

Stronghouse believes nothing is more valuable than the family moments that strengthen bonds inside a home. We focus on ensuring customers can enjoy those experiences without worrying about roofs, siding, or windows.

About the Organization

• Ranked within the top 10 roofing companies and top 15 remodeling companies
• #8 on Roofing Contractor's Top 100 Roofing Contractors list and #14 on Qualified Remodeler Top 500 list
• Solid lead flow from diversified sources (paid, retail referrals, event marketing, canvassing, organic web leads, call center)
• Lifetime warranty on work, licensed in 43 states
• Specializes in insurance claims work as a prominent roofing and exteriors provider
• Extensive training, development programs, and shared best practices

About the Role

The Field Sales Representative guides homeowners through the remodeling journey, offering expert recommendations on roofing, siding, window, and decking upgrades. This performance-based role is ideal for personable, motivated individuals passionate about home improvement and sales. The position includes pre-scheduled, qualified leads and unlimited earning potential through a generous commission structure.

Responsibilities

• Conduct in-home consultations to understand homeowner goals and recommend exterior remodeling solutions
• Present company products and services through clear, confident, and compelling sales presentations
• Close deals and achieve monthly/quarterly sales targets
• Maintain accurate records of customer interactions, proposals, and sales activity in the CRM
• Deliver exceptional customer service from initial consultation through project handoff
• Follow up with prospects and clients to ensure satisfaction and identify referral opportunities
• Attend team meetings, training, and sales strategy sessions
• Represent the brand with professionalism and integrity

Requirements

• Proven track record in sales or customer-facing roles
• Valid driver’s license and reliable transportation
• Ability to work flexible hours, including evenings and weekends, based on homeowner availability
• Comfortable working in a commission-based environment
• Experience in home improvement, construction, or exterior remodeling (preferred)
• Familiarity with CRM software or sales tracking tools

Skills

• Goal-oriented with a competitive drive
• Excellent communication and relationship-building skills
• Self-motivated and able to work independently
• Trustworthy, professional, and solution-focused

Benefits

• Competitive commission opportunities
• Full suite of benefits (healthcare, dental, vision, 401K match)