Field Sales Operations Lead, US Specialist Org, NAMER Field Operations, NAMER Sales Operations

About the role

The NAMER Global Sales Strategy & Operations team is seeking a driven, experienced, and strategically minded Sales Operations Lead for the US Specialist organization.

Responsibilities

• Serve as strategic business partner and COO-equivalent to sales leadership, driving operational rigor and enabling leaders to focus on customer engagement and revenue generation
• Define and execute go-to-market strategy in partnership with sales leadership, ensuring cross-divisional alignment and execution consistency
• Own end-to-end business cadences including Annual Planning, MBRs, QBRs, territory design, quota setting, and headcount management
• Drive pipeline inspection and growth strategies, identifying and resolving stalled opportunities to maximize revenue potential
• Develop and maintain standardized reporting and insights that support data-driven decision-making for senior leadership
• Identify, adopt, and demonstrate proficiency with AI-powered and productivity tools — including Excel, RowZero, Amazon QuickSuite, NarrateAI, InstructAI, Smartsheet, SIFT, and Salesforce — to streamline workflows, reduce manual effort, and surface insights at speed and scale
• Establish and refine coverage model design, annual planning processes, and compensation plan execution
• Work cross-functionally with Sales, Finance, HR, Marketing, Business Development, Professional Services, and Partner teams to land and execute operational priorities
• Develop routine and ad-hoc analytic reports for senior management on business performance and goal attainment
• Aid Sales Managers in evaluating team performance and translating insights into actionable recommendations

Requirements

• 5+ years of Microsoft Excel experience
• Bachelor's degree in Business Administration, Finance, Economics, Computer Science, Engineering, or related field
• Experience with sales CRM tools such as Salesforce or similar software
• Experience defining, refining and implementing sales processes, procedures and policies or equivalent

Qualifications

• 5+ years of finance, business management and sales operations experience
• Experience working within a high-growth, technology company
• Experience with reporting and Data Visualization tools such as Quick Sight / Tableau / Power BI or other BI packages