Field Research Manager - Chicago, IL

About the Company

CoStar Group is a leading global provider of commercial and residential real estate information, analytics, and online marketplaces. Included in the S&P 500 Index, CoStar Group is on a mission to digitize the world’s real estate, empowering all people to discover properties, insights, and connections that improve their businesses and lives. With over 35 years of experience, CoStar has refined its approach to create industry-standard offerings, driving innovation to deliver value for customers, employees, and investors. CoStar is the global leader in commercial real estate information, providing immediate, verified data on over 5.9 million properties across every market.

About the Role

The Field Research team at CoStar Group plays a critical role in capturing data that supports all CoStar Group products. This newly-formed team focuses on capturing current tenants, available listings, and building characteristics in high-priority commercial properties to ensure the most accurate and comprehensive market picture for clients. As a Field Research Manager, you will manage a team of dispersed Field Researchers responsible for collecting and reconciling data on assigned commercial properties.

This role is based out of our Chicago, IL office with 25% monthly travel required.

Responsibilities

• Build, train, mentor, and coach a growing team of approximately 8 professional Field Researchers.
• Daily review of the team’s production measured against KPI metrics.
• Review incoming data to determine its quality relative to standards and guidelines.
• Provide constructive, actionable feedback to team members to meet both production and quality expectations.
• Create action plans to help team members grow, succeed, and maintain engagement.
• Communicate effectively and professionally with employees and internal partners to meet company objectives.
• Work closely with Tenant and Market Research teams, aligning schedules with local Field Researchers (EST, CST, or PST).
• Spend time in the field with Field Researchers to demonstrate best practices for data collection, time management, and efficiency.
• Travel within and to assigned markets is required monthly.

Requirements

• Bachelor’s degree from an accredited, not-for-profit University or College.
• 3-5 years’ direct operations management of 5+ employees; virtual management experience is a plus.
• Internal candidates: Must have experience at the Senior, Principle, or above level to qualify.
• Leadership and management skills, including the ability to prioritize team workloads and verify data quality.
• Experience managing effective KPIs and meeting performance metrics.
• Proven success in building strong, cohesive teams through influence and collaboration.
• Excellent communication skills, with the ability to articulate and execute corporate strategy.
• Analytical mindset with the ability to interpret information and trends, adapting quickly.
• Proficiency in Excel, including data manipulation, filtering, and basic formulas.
• Proficiency in MS Office applications (PowerPoint), Apple OS, and other Internet applications.
• Field experience is a plus.
• Current and valid driver’s license with a satisfactory driving record reflecting responsible behavior and compliance with traffic laws.

Pay

Base Compensation: $95,000 - $100,000 (Salary). The final salary offered will be determined based on factors including geographic location, skills, and competencies.

Benefits

• Comprehensive healthcare coverage: Medical, Vision, Dental, and Prescription Drug.
• Life, legal, and supplementary insurance.
• Virtual and in-person mental health counseling services for individuals and family.
• Commuter and parking benefits.
• 401(K) retirement plan with matching contributions.
• Employee stock purchase plan.
• Paid time off.
• Tuition reimbursement.
• On-site fitness center and/or reimbursed fitness center membership costs (location-dependent), including yoga studio, Pelotons, personal training, and group exercise classes.
• Access to CoStar Group’s Employee Resource Groups.
• Complimentary gourmet coffee, tea, hot chocolate, fresh fruit, and other healthy snacks.