Field Research Manager, 11-8 shift

About the role

The newly formed Field Research team focuses on capturing all current tenants, available listings, and building characteristics in high-priority commercial properties. This role involves managing a team of Field Researchers to ensure they consistently meet standards and provide ongoing coaching and development.

Responsibilities

• Build, train, mentor, and coach a growing team of 8 professional Field Researchers.
• Daily review of the team’s production measured against Key Performance Indicators (KPI) metrics.
• Review incoming data to determine its quality relative to standards and guidelines.
• Provide constructive, actionable feedback to team members to meet both production and quality expectations.
• Create action plans to help team members grow, succeed, and maintain their engagement.
• Communicate effectively and professionally with employees and internal partners to meet company objectives.
• Work closely with Tenant and Market Research teams.

Qualifications

• Bachelor’s degree from an accredited, not-for-profit University or College.
• 3-5 years’ direct operations management of 5+ employees, virtual management a plus.
• Leadership and management skills, including the ability to prioritize the workload of a team and verify the quality of the incoming data.
• Proven success in building strong, cohesive teams through influence and collaboration.
• Excellent communication skills, with the ability to articulate and execute corporate strategy.
• An analytical mindset with the ability to interpret information and trends, adapting quickly.
• Proficiency in Excel, including the ability to manipulate data, filter, and create basic formulas.
• Proficiency in MS Office applications, including PowerPoint, as well as Apple OS and other Internet applications.
• Field experience is a plus.
• A current and valid driver’s license.
• Satisfactory completion of a Driving Record/Driving Abstract check prior to start.