Field Representative- Reno, Nevada- Remote

Summary

The role of the Provider Field Service Representative (FSR) is to act as a liaison between Gainwell Technologies, Nevada Medicaid/ Nevada Health Authority (NVHA), and the Medicaid provider community. The role requires a combination of analytic and communicative skills, representing Gainwell Technologies and NVHA to assist Medicaid enrolled providers with Medicaid training, research, and assistance in resolving issues. The FSR must be able to work independently while meeting short deadlines and ensuring timely communications with all parties. FSRs must present themselves professionally in all interactions with the providers, client, etc. The FSR position reports directly to the Provider Relations Manager.

What we're looking for

- Bachelor’s degree or equivalent healthcare experience required - Minimum 2 years’ experience with Medicaid, Medicare, or commercial insurance - Knowledge of Medicaid processes, including enrollment, authorizations, claims, and payments - Experience in healthcare and/or training facilitation - Strong written and verbal communication skills - Excellent customer service skills - Successful completion of Nevada fingerprinting and federal background check

What you should expect in this role

- Remote position, MUST be able to work 8-5 PST. - Ability to travel as needed (up to 10%)

Pay

The pay range for this position is $51,700.00-$73,800.00 per year, however, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors.