Field Representative, Building Services

About the role

Supervises custodial and preventive building maintenance services for schools and offices within an assigned geographic area. Supervises building operations supervisors, assistant building operations supervisors, building services workers, and others.

Responsibilities

• Supervises custodial and preventive maintenance services in an assigned geographic area, which includes approximately thirty school and/or office sites.
• Assigns, reviews, and coordinates the work of building operations supervisors, assistant building operations supervisors, building services workers, and others.
• Performs field inspections of school and office sites.
• Ensures that work is performed in accordance with established standards, procedures, and schedules.
• Meets with school and office administrators and staff regarding building service issues.
• Acts as a liaison between facilities management and school and office administrators.
• Establishes work schedules.
• Prioritizes and reviews assignments.
• Deploys building services employees after regular business hours as required.
• Responds to emergency building events.
• Supervises substitute workers.
• Trains and supervises the training of new and current employees in cleaning methods, the use of materials, supplies, tools, and equipment, and preventive maintenance procedures for mechanical equipment.
• Prepares and reviews various documents including payroll reports, absenteeism records, employee requisitions, action requests, and separation forms.
• Reviews and approves requisitions for supplies.
• Purchases items.
• Monitors accounts and requests additional funds when needed.
• Maintains files and prepares reports.
• Participates in snow and ice removal and other weather-related emergency events.
• Performs other duties as assigned.

Requirements

• Possession of a high school diploma or an appropriate equivalent.
• Three years of experience in custodial services, building maintenance, or a related field, and successful leadership experience in facility management.
• Associate of Arts degree or the equivalent of two years of college coursework preferred.
• Other combination of applicable education, training, and experience which provide the knowledge, skills, and abilities necessary to perform effectively in the position may be considered.
• Possession of a valid class C Maryland driver’s license or an equivalent is required.
• Possession of a Stationary Engineer’s License issued by Maryland State Board of Examining Engineers is preferred.

Skills

• Thorough knowledge of the methods, practices, materials, supplies, and equipment used in cleaning, operating, and maintaining schools, offices, and related facilities.
• Knowledge of HVAC systems and equipment.
• Knowledge of boiler plant operations.
• Knowledge of building maintenance.
• Thorough working knowledge of computer systems and ability to utilize computers as a record-keeping tool; ability to generate reports, memos, and letters.
• Skill in providing custodial, housekeeping, and building preventive maintenance services.
• Skill in ensuring that buildings and facilities are in clean and orderly condition.
• Skill in leading or supervising others in the provision of custodial services.
• Skill in performing minor building maintenance functions.
• Skill in operating boilers and related HVAC systems and equipment.
• Skill in maintaining records.
• Skill in training employees.
• Strong organizational, interpersonal, and oral/written communication skills.
• Ability to plan, coordinate, and supervise building services activities in an assigned geographic area.
• Ability to establish and maintain effective working relationships with co-workers, representatives of other agencies and departments, and the public.
• Ability to represent the office at meetings.
• Ability to maintain confidential information.

Physical and Environmental Conditions

The duties of this class require travel to and the inspection of work sites throughout Baltimore County. Must be able to climb stairs, scaffolds, and ladders to perform inspections and take measurements.

Conditions of Employment

• Persons appointed to this classification are designated as Essential Personnel and are required to work when schools and/or offices are closed during adverse weather conditions or any other emergency.
• Required to work during emergency events, subject to call to duty, and may be required to work beyond normally scheduled hours with little or no advanced notice.
• Required to work on the second shift.
• Citizenship, residency, or work VISA in the United States required.

Benefits

• Comprehensive benefits program including medical, dental, and vision plans.
• Life insurance, flexible spending accounts, disability coverage, and 403(b)/457 plans.
• Paid vacation, holidays, sick leave, personal business days, and bereavement days.
• Flexible leave options such as FMLA, sick bank, and board-approved leaves.
• Eligible for the Baltimore County Employees’ Retirement System.

Pay

Annual salary range: $72,222 to $116,166.

This position may be eligible for comp time.