Field Reimbursement Manager
Location: Remote, Central US. Reports To: Head, Market Access.
About the role
The Field Reimbursement Manager plays a critical role in facilitating patient access to new therapies by leveraging their expertise in coverage, payer policies, and patient assistance programs. Through education and partnership with office staff, they help navigate the access journey and identify solutions. This role is customer facing and will provide personalized issue resolution by partnering closely with the dedicated patient support (hub) and specialty pharmacy team. They will also collaborate closely with local/regional sales teams supporting targeted accounts, ensuring patients and providers experience minimal barriers to access. This role will support accounts located in Texas, Missouri, Illinois, Michigan, Wisconsin, and Minnesota.
Responsibilities
- Demonstrate deep understanding of reimbursement and access and act as the subject matter expert in their assigned territory.
- Demonstrate extensive knowledge of individual managed care account’s geographic presence/influence, payer mix, product coverage and reimbursement criteria policies.
- Educate providers on prior authorization requirements, coverage status, payer appeals requirements, alternate funding options for the uninsured and under insured, and all associated processes and timelines.
- Provide access education to HCPs and office staff as needed
- Serve as a liaison between sales reps and key external customers.
- Create