Field Property Claims Adjuster: Chicagoland Area, IL

Fully remote

About the Role

The Field Property Claims Adjuster is responsible for investigating property damage claims in the Chicagoland area by conducting both virtual and on-site assessments. This position ensures fair settlements through accurate damage evaluation and effective negotiation, directly impacting claim outcomes and customer satisfaction.

Responsibilities

• Conduct virtual and on-site investigations of policyholders' properties to assess damage and determine liability
• Use claims software and company equipment to write estimates in a paperless environment
• Evaluate and report potential subrogation opportunities
• Report incidents of theft, fraud, or arson to appropriate agencies
• Work independently while representing the organization professionally
• Engage with policyholders, claimants, agents, contractors, law enforcement, and other relevant parties
• Negotiate claim settlements using strong customer service skills
• Promote and comply with safety and ergonomic standards
• Participate in 1–3 catastrophe (CAT) deployments annually, involving travel away from home

Requirements

• High school diploma or equivalent
• Customer service experience, preferably in retail
• Preferred experience in construction or insurance
• Strong oral and written communication skills
• Proficient with MS Word, Excel, Outlook, smartphones, and applications
• Willingness to learn about insurance policies and property damage
• Outgoing personality for interacting with diverse stakeholders
• Valid driver's license and bondable; subject to motor vehicle record check
• Ability to climb ladders and work in confined, damaged spaces
• Capable of physical activities including bending, kneeling, lifting up to 50 lbs., climbing, and walking

Pay

Starting wage of $29.61 per hour or higher, depending on experience and transferable skills. Bonus opportunities based on company and individual performance.

Benefits

• 401(k) retirement plan
• Medical insurance
• Dental insurance
• Vision insurance

This response is AI-generated, for reference only.