Jobs · Customer Service

Field Property Claims Adjuster: Chicagoland Area, IL

Farmers Insurance · Chicago, IL · 1 mo ago
RemoteRemoteCustomer Service$23.22–$38.76/hrFull-time
We need to output HTML fragment with sections: Use

for section headings like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections if posting has real specific content. We must preserve all substantive info, remove boilerplate, navigation, legal, EEO, etc. Also remove duplicated lines, application instructions. Must not repeat job title as heading. No Job ID etc. Must not create sections with filler like "commensurate with experience" etc. So we need to extract content. Let's parse the posting: Intro: "We are Farmers – where ambition meets opportunity..." This is about company culture. Could be "About the role" or maybe "About Farmers". But we need sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We have details: - Workplace: Remote ( ) - This is a field role requiring travel to and from policy holder homes. - Residency Requirement: Candidates must currently live within the Chicagoland, Illinois area to be eligible for consideration. Ideal locations include Waukegan, North Chicago, Libertyville, Buffalo Grove, Oak Park, Skokie, Elmhurst, Oak Brook, and Downers Grove. - Starting wage: $29.61/hr or higher. Additional compensation may be offered based on relevant experience and transferable skills. - Paid training through the award-winning and industry-leading University of Farmers. - Flexibility and independence to work outside the confines of a desk job. - Total Rewards Benefits Package: 401K and a competitive starting salary. - Rapid growth potential and management opportunities for success-oriented people through education, mentorship programs, and inspirational leadership at a company you can be proud of. - A Day in the Life of a Field Property Adjuster: list of duties. - If You Have The Following: list of qualifications/requirements. - Final candidate qualifications may be reviewed against the requirements for the associated level of this role. - Candidates Must Be Willing & Able To Climb Ladders to inspect roofs, and be comfortable working on rooftops, multiple times per day, Work in small, confined spaces that have been damaged; such as attics and crawlspaces. - Achieve a minimum passing score on all claims training exams. - Physical Actions & Environment list. - Benefits: Farmers offers a competitive salary commensurate with experience, qualifications and location. HI/IL/MN/VT Only: $23.22 - $38.76 Bonus Opportunity (based on Company and Individual Performance) 401(k) Medical Dental Vision Health Savings and Flexible Spending Accounts Life Insurance Paid Time Off Paid Parental Leave Tuition Assistance For more information, review “What we offer” on https://www.farmers.com/careers/corporate/#offer - Job Location(s): US - IL - Chicago Preferred locations are within our North (Waukegan/Libertyville area), Central (Skokie area), or West/Southwest (Elmhurst/Oak Brook/Downers Grove) territories. - Anticipated application deadline: At Farmers, the recruitment process is designed to ensure that we find the best talent to join our team. As part of this process, we typically close open positions within 8 to 21 days after posting. If you are interested in any of our open positions, we encourage you to submit your application promptly. (This is application instruction; we should remove.) - Farmers will consider for employment all qualified applicants, including those with criminal histories, in accordance with the Los Angeles Fair Chance Initiative for Hiring Ordinance or other applicable law. (Legal/EEO boilerplate; remove.) - Pursuant to 18 U.S.C. Section 1033, Farmers is prohibited from employing any individual who has been convicted of any criminal felony involving dishonesty or a breach of trust without prior written consent from the state Department of Insurance. (Legal; remove.) - It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. (Legal; remove.) - An employer who violates this law shall be subject to criminal penalties and civil liability. (Legal; remove.) - Farmers is an Equal Opportunity Employer and does not discriminate ... (EEO; remove.) - Want to learn more about our culture & opportunities? Check out www.Farmers.com/careers/corporate and be sure to follow us on Instagram, LinkedIn, and TikTok. (Navigation; remove.) - Spokane, WA only: Residents who prefer not to provide their address click here to submit your resume via email: careers@farmers.com (Application instruction; remove.) We need to keep substantive info: company description, role description, responsibilities, requirements/qualifications, skills, benefits, pay, schedule? There's no explicit schedule (like full-time, part-time, shift). Not mentioned. So we should not create Schedule section. Pay: we have starting wage $29.61/hr or higher, additional compensation based on experience. Also benefits list includes competitive salary, bonus opportunity, etc. So we can have Pay section with wage info. Benefits: we have list: 401K, Medical, Dental, Vision, Health Savings and Flexible Spending Accounts, Life Insurance, Paid Time Off, Paid Parental Leave, Tuition Assistance, Bonus Opportunity (based on Company and Individual Performance). Also "Total Rewards Benefits Package: 401K and a competitive starting salary." Also "Paid training through the award-winning and industry-leading University of Farmers." That could be under Benefits or maybe under Skills? But training is a benefit. We'll include in Benefits. About the role: we can summarize the company description and role overview: "We are Farmers – where ambition meets opportunity..." plus description of role as field property adjuster, remote but field role requiring travel, residency requirement, etc. Responsibilities: from "A Day in the Life of a Field Property Adjuster:" list. Requirements/Qualifications/Skills: The posting has "If You Have The Following" list: High school diploma or equivalent required. Excellent Customer service experience, preferably in a retail environment. Construction or Insurance experience is highly desirable and preferred. Excellent communication skills – both oral and written. Computer Literate: MS Word, Excel, Outlook. Proficiency with smartphones and applications. Eagerness to learn about insurance policies and property damage from the inside out to identify how coverage applies to a particular loss. Outgoing personality that would enjoy interacting with a wide variety of people including policyholders, claimants, agents, witnesses, and fraud investigators. Valid driver's license and Bondable. Final candidates will also be subject to a Motor Vehicle Record background check as this position may include a company vehicle. Also "Candidates Must Be Willing & Able To Climb Ladders to inspect roofs, and be comfortable working on rooftops, multiple times per day, Work in small, confined spaces that have been damaged; such as attics and crawlspaces." Also "Achieve a minimum passing score on all claims training exams." Also physical actions & environment list. We could separate Requirements (education, experience, licensure) vs Skills (communication, computer literacy, etc.) but we can combine into Requirements and Skills sections as appropriate. We need to avoid filler like "commensurate with experience" in Benefits? The benefits section includes "competitive salary commensurate with experience, qualifications and location." That's a phrase but it's actual content; we can keep it. However the instruction says: "never emit a heading followed by filler/placeholder text (e.g. 'commensurate with experience', 'not specified', 'N/A', 'varies', 'TBD')". That seems to refer to headings with only filler text, not that we cannot include that phrase inside a section. It's okay to have that phrase as part of content. We must not create Pay/Schedule/Benefits sections unless posting actually states them. We have Pay (starting wage) and Benefits (list). So we can include those. Schedule: not mentioned, so omit. Now produce HTML fragment with headings

and content in

or

  • . Use

    for prose,

    • for lists. We need to decide which sections to include: About the role, Responsibilities, Requirements, Skills, Benefits, Pay. Possibly also Qualifications? But we can merge Requirements and Qualifications. The instruction says use headings like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We can include those that have content. We'll include About the role, Responsibilities, Requirements, Skills, Benefits, Pay. Possibly also Qualifications if we separate but we can skip to avoid thin sections. Let's craft content. About the role: combine company intro and role overview. Prose: "We are Farmers – where ambition meets opportunity. At Farmers, we’re not just known for unforgettable jingle – we’re a team with a passion for purpose and making a real difference in people’s lives. We deliver peace of mind when it matters most. Our results-driven, high-performance culture thrives on creativity, accountability and bold solutions. Here, growth isn’t just a goal – it’s a way of life for both the organization and every individual on our team. We tackle challenges head-on, learn from every experience and measure our impact on the customers who trust us. Join an award-winning, equal opportunity employer, where you’ll find more than a job – you’ll find a supportive community. Enjoy competitive benefits, take part in meaningful volunteer projects, and help shape the future alongside talented colleagues across all backgrounds. At Farmers, helping others is at the heart of what we do." Then role specifics: "This is a field role requiring travel to and from policyholder homes. Candidates must currently live within the Chicagoland, Illinois area to be eligible for consideration. Ideal locations include Waukegan, North Chicago, Libertyville, Buffalo Grove, Oak Park, Skokie, Elmhurst, Oak Brook, and Downers Grove. The starting wage for this position is $29.61/hr or higher, with additional compensation possible based on relevant experience and transferable skills." We could keep that in About the role or maybe separate Pay. But we already have Pay section for wage. So About the role can focus on description and location/residency. Let's split: About the role: company culture and role overview (field property adjuster). Pay: wage details. Responsibilities: list from "A Day in the Life of a Field Property Adjuster:" each bullet. Let's extract bullet points: - Conduct both virtual and on-site investigations by visiting policyholders’ residences to assess property damage, determine liability, evaluate the extent of loss, and negotiate fair settlements. - Use claims handling software, a company car, and a laptop to determine claims-related damage and write estimates in a paperless environment. - Evaluate and report on potential subrogation opportunities. - Reports incidents involving theft, fraud, or arson to appropriate state and industry agencies. - Perform duties independently, with work directly impacting management outcomes. - Acts as a company representative in public interactions, maintaining a professional demeanor consistent with management standards. - Engages regularly with a variety of stakeholders, including policyholders, claimants, agents, witnesses, contractors, law enforcement, fraud and arson investigators, attorneys, medical professionals, and other relevant parties. - Use strong customer service skills to negotiate with policyholders to settle the claim. - Performs additional duties as assigned. - Promotes safety at all times and complies with safety/ergonomic standards as outlined in relevant company published manuals. - Employees assigned to the Catastrophe team will be required to travel away from their residence for a specified period of time, usually consisting of 23 days. Although this is not a CAT-specific role, hires will be expected to commit to 1–3 CAT deployments per year. We could keep that as responsibilities. Requirements: education, experience, licensure, background check. - High school diploma or equivalent required. - Excellent customer service experience, preferably in a retail environment. - Construction or insurance experience is highly desirable and preferred. - Valid driver's license and bondable. - Final candidates will also be subject to a Motor Vehicle Record background check as this position may include a

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