Field Outreach Specialist

About the role

The Project Support Specialist is responsible for delivering customer-facing outreach materials, including construction update letters and door hangers, across the client's service territory. This position ensures the timely and accurate distribution of notifications, supports customer communication efforts, and documents relevant field observations for team follow-up. The role is a contractor position requiring 32‑40 hours per week, with driving required. The candidate will drive to the office daily and then travel to residential, business, rural, and suburban locations to deliver construction update materials to customer doors or businesses.

Responsibilities

• Receive outreach request emails containing assignment details, including letters, door hanger types, route maps, and quantities.
• Print, fold, assemble, and insert outreach letters into door hangers.
• Walk 7‑10 miles per day in all seasons while performing deliveries.
• Deliver 600‑700 door hangers per day to residential and business customers across multiple municipalities, typically 4‑6 municipalities per day.
• Place door hangers on residential doors.
• Enter businesses and deliver materials directly to the owner or manager.
• Collect and document business owner names and contact information for follow‑up.
• Report significant observations or customer concerns encountered during delivery.
• Complete an end‑of‑day checklist and submit it to the Project Coordinator.
• During inclement weather, report to the office to prepare door hangers for future requests.

Requirements

• Ability to work independently with minimal supervision and maintain a high level of integrity.
• Strong time management, organization, and attention to detail.
• Professional and friendly conduct in customer‑facing environments.
• Valid New Jersey driver's license and reliable personal vehicle; mileage and tolls will be reimbursed.
• Ability to walk long distances and work in various weather conditions.
• High school diploma or equivalent required.
• Proficiency in Microsoft Word, Excel, and Outlook.
• Follow safe walking practices around traffic, construction zones, and residential properties.
• Maintain proper conduct when entering businesses.
• Follow required footwear and clothing guidelines, including closed‑toe shoes, a reflective safety vest, and badge identification.
• Verification process: take a photo of the materials and map and text a team member to confirm accuracy before starting the route; take geotagged photos at the start and end points and, when required, along the route; take geotagged photos of businesses that are closed or vacant.

Qualifications

• High school diploma or equivalent required.

Skills

• Proficiency in Microsoft Word, Excel, and Outlook.

Benefits

• Mileage and tolls reimbursement.

Schedule

• Monday‑Friday,