Jobs · Human Resources · Texas

Field Operations - Training & Development Director

Dynamic EcoHome · Richardson, TX · 3 wk ago
Human Resources$150k–$175k/yrFull-time
We need to output HTML fragment with sections: About the role? The posting includes description paragraphs. We need headings for sections like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections if posting has real specific content. We have: - About the role: The initial paragraph describing role: "We are looking for a Field Operations Training & Development Director to lead the development, training, coaching, and performance of our field teams." plus description of focus. That's content. - Responsibilities: There's a "Key Responsibilities" section with subheadings: Field Training & Development, Leadership & Coaching, Training Programs & Standards, Performance Improvement, Talent Evaluation & Hiring, Field Leadership Development, Cross-Functional Leadership. Those are responsibilities. - Requirements: "Required Experience" and "Leadership Skills" sections. Also "The ideal candidate is a field leader..." etc. Could be under Requirements or Qualifications. We'll treat as Requirements. - Qualifications: maybe not separate; we can combine. - Skills: maybe part of Leadership Skills. - Benefits: "Benefits include: ..." plus "Compensation & Benefits" includes salary range. So Benefits section: list benefits. - Pay: Salary range. - Schedule: Not mentioned. So omit. We must not repeat job title as heading. No Job ID. We must not include boilerplate like EEO etc. Not present. We need to use

for section headings. Use
  • for any list of duties/requirements/benefits. Use

    for prose. We need to preserve all substantive information; do not invent or summarize away detail. Must not omit details. We need to ensure we include all content from posting. Let's extract content. First paragraph: "Join The Revolution And Experience The Dynamic Difference Value career development and team member successOpportunity for growth and management positionsHigh-energy work and lifestyle cultureBuild your legacy At Dynamic, we believe values are at the core of everything we do. Our values of Dynamic, Developing, Devoted, and Dignity are not just words to us; they represent a way of life. We believe our values impact every aspect of our lives, including the emotional, spiritual, mental, and physical. We are ready to Embrace the Challenge, Redefine what's possible, and Separate from the Ordinary! We are looking for a Field Operations Training & Development Director to lead the development, training, coaching, and performance of our field teams. This role is focused on making people better—building technical capability, improving quality and safety, strengthening leadership, and helping field employees reach proficiency faster. The ideal candidate is a hands-on leader who is comfortable working directly with field crews, conducting ride-alongs, coaching employees, identifying performance gaps, and holding teams accountable to high standards. This is not a traditional operations management role. Our Operations Managers will continue to own day-to-day execution, staffing, scheduling, and production. The Field Operations Training Director will own the training, coaching, development, and performance improvement of our field organization." We need to preserve that as prose under About the role. Then "Key Responsibilities" heading with subsections. We'll treat each bullet as list items? The content includes paragraphs under each subheading. We need to use

    • for any list of duties/requirements/benefits. The responsibilities are not a simple list; they are paragraphs under each subheading. Should we treat each subheading as a list item? The instruction: "Use
      • for any list of duties/requirements/benefits". If the content is not a list but prose, we can use

        . However we need to decide. The responsibilities section includes multiple paragraphs; we could output each as

        under a heading. But the instruction says use

        • for any list of duties/requirements/benefits. It doesn't forbid using

          for prose within responsibilities. So we can keep headings and then paragraphs. Thus structure:

          About the role

          ... (the paragraph)

          Responsibilities

          Field Training & Development

          Own the company's field training and development strategy across multiple markets. Design, implement, and continuously improve structured training programs for new and existing field employees. Conduct regular ride-alongs, field observations, hands-on coaching, technical evaluations, and retraining sessions. Establish clear training paths for employees at different levels of experience. Create development plans based on individual skill gaps, performance, and career goals. Establish standards for onboarding, technical proficiency, field readiness, and continued development. Develop programs that help new employees reach proficiency faster while maintaining quality and safety standards.

          Similarly for each subheading. But we need to decide whether to use

          for subheadings. The instruction only mentions

          for section headings. It didn't forbid other headings, but we can use

          or . Safer to use

          for main sections only; for subheadings we can use

          or

          . Probably okay to use

          . Not prohibited. We'll output:

          Responsibilities

          Field Training & Development

          ...

          Leadership & Coaching

          ...

          ... etc. Now Requirements: We have "Required Experience" bullet list (actually sentences). Also "Leadership Skills" list. Also "The ideal candidate is a field leader..." paragraph. Also "We Are Looking For Someone Who Is ..." list of traits. Also "The successful candidate will not simply deliver training..." paragraph. We need to preserve all. We'll put under

          Requirements

          and then maybe subheadings: Required Experience, Leadership Skills, Ideal Candidate Traits, etc. Use
          • for lists. Let's extract Required Experience sentences: - Minimum 4 years of relevant leadership, field operations, technical training, workforce development, coaching, or performance-improvement experience. - Demonstrated success leading, training, coaching, or developing field employees. - Experience in solar, electrical, HVAC, utilities, construction, telecom, home services, manufacturing, or another skilled-trades environment strongly preferred. - Proven ability to work directly with experienced technicians and field professionals. - Experience conducting hands-on training, field evaluations, ride-alongs, coaching, or performance assessments. - Experience developing or implementing training programs, SOPs, practical assessments, skills matrices, or certification programs. - Experience using performance data to identify gaps and drive improvement. - Experience interviewing and evaluating skilled-trade candidates is strongly preferred. - Ability to travel regularly between company markets. These are separate sentences; we can make each a
          • . Leadership Skills list: - Strong executive presence and ability to influence at multiple levels of an organization. - Exceptional coaching and communication skills. - Ability to give direct feedback and have difficult performance conversations. - Strong accountability mindset. - Ability to build trust without compromising standards. - Strong problem-solving and decision-making abilities. - Highly organized with the ability to manage multiple priorities and markets. - Comfortable operating independently and taking ownership without constant direction. - Strong analytical mindset with the ability to connect training initiatives to measurable business results. Then paragraph: "The ideal candidate is a field leader, trainer, and people developer who combines technical credibility with strong leadership ability. They should be comfortable working in the field—not simply managing from a desk. They should be willing to get alongside technicians, observe their work, demonstrate the correct process, provide direct feedback, and follow up until improvement is achieved." Then "We Are Looking For Someone Who Is" list: - Highly driven and self-motivated - Decisive and accountable - Hands-on and field-oriented - An exceptional coach and communicator - Comfortable challenging existing processes - Focused on measurable results - Able to earn the respect of experienced technicians - Passionate about developing people - Comfortable holding high standards - Capable of building scalable systems - Able to operate at both the strategic and field level Then paragraph: "The successful candidate will not simply deliver training. They will build a culture of continuous development and operational excellence across the field organization." Then "What Success Looks Like" list of metrics. This could be considered under Requirements or maybe a separate section like "Success Metrics". Not in allowed headings list but we could put under Requirements or maybe a separate section "Performance Expectations". The instruction says only use those headings if posting has real specific content. It didn't forbid other headings, but we should prefer a few substantive sections over many thin ones. Could incorporate success metrics under Requirements or maybe a separate section "Performance Expectations". But we have no heading for that in list; we could put under Requirements as a paragraph. Better to create a section "Performance Expectations" but not in allowed list; maybe we can treat as part of Requirements. We'll include as a paragraph under Requirements after the lists. Now Benefits: "Benefits include: Health insurance Dental insurance Vision insurance Paid time off Parental leave Referral program Professional growth and leadership development opportunitieS" (typo). Also "Compensation & Benefits Benefits include: ..." plus Salary: $150,000–$175,000 per year. We need Benefits section: list benefits as
            • . Pay section: salary range as

              . Schedule: not present, omit. Now ensure we preserve all info, no extra. We must not include boilerplate like EEO etc. Not present. Now produce HTML fragment. Let's craft. Be careful to preserve punctuation and line breaks? Not needed. We'll output:

              About the role

              Join The Revolution And Experience The Dynamic Difference Value career development and team member success Opportunity for growth and management positions High-energy work and lifestyle culture Build your legacy At Dynamic, we believe values are at the core of everything we do. Our values of Dynamic, Developing, Devoted, and Dignity are not just words to us; they represent a way of life. We believe our values impact every aspect of our lives, including the emotional, spiritual, mental, and physical. We are ready to Embrace the Challenge, Redefine what's possible, and Separate from the Ordinary! We are looking for a Field Operations Training & Development Director to lead the development, training, coaching, and performance of our field teams. This role is focused on making people better—building technical capability, improving quality and safety, strengthening leadership, and helping field employees reach proficiency faster. The ideal candidate is a hands-on leader who is comfortable working directly with field crews, conducting ride-alongs, coaching employees, identifying performance gaps, and holding teams accountable to high standards. This is not a traditional operations management role. Our Operations Managers will continue to own day-to-day execution, staffing, scheduling, and production. The Field Operations Training Director will own the training, coaching, development, and performance improvement of our field organization.

              Responsibilities

              Field Training & Development

              Own the company's field training and development strategy across multiple markets. Design, implement, and continuously improve structured training programs for new and existing field employees. Conduct regular ride-alongs, field observations, hands-on coaching, technical evaluations, and retraining sessions. Establish clear training paths for employees at different levels of experience. Create development plans based on individual skill gaps, performance, and career goals. Establish standards for onboarding, technical proficiency, field readiness, and continued development. Develop programs that help new employees reach proficiency faster while maintaining quality and safety standards.

              Leadership & Coaching

              Serve as a senior leadership resource for field employee development and performance improvement. Coach technicians, crew leaders, supervisors, and emerging field leaders. Provide direct, constructive feedback and hold employees accountable to established standards. Develop current employees into stronger technicians, crew leaders, managers, and future leaders. Build trust and credibility with field teams while maintaining high expectations. Identify high-potential employees and create pathways for advancement. Partner with Operations Managers to address performance concerns and determine when additional coaching or retraining is

Similar jobs

Field Operations Director

ConveraCalifornia, United States· 2 mo ago
RemoteManagement$140k–$210k/yrapply on job-boards.eu.greenhouse.io

Field Operations Director

Communication Service for the Deaf (CSD)Austin, TX· 4 mo ago
RemoteManagementapply on recruiting.paylocity.com

Director, Field Operations

Planet FitnessFloral Park, NY· 3 wk ago
Management$150k–$170k/yrapply on corporatecareers-planetfitness.icims.com