Field Operations Technician (Central Valley, CA)

About the role

This is a full-time, hourly, seasonal role spanning approximately 9 months during the growing season. For high performers, there is the opportunity for conversion to a full-time, year-round position. Comprehensive health, vision, and dental coverage provided, with 100% of the premium paid for by the company.

Responsibilities

• Visit customer farms and scan their fields with our AI-powered camera systems to collect valuable farm data.
• Operate equipment including ATVs on the farm, sometimes for hours at a time, ensuring high quality data collection.
• Regularly drive 1-3 hours to customer farms to conduct customer training and new technology deployments.
• Serve as the primary person for customer inquiries, requests, and support needs.
• Provide hands-on support, troubleshooting, and training for our FruitScope vision systems.
• Conduct on-farm demos for prospective customers.
• Routinely engage with customers to ensure ongoing satisfaction, and relay customer insights, requests, and suggestions back to our engineering teams.

Requirements

• Prior agriculture or field work experience, and comfortable spending many hours outdoors.
• Comfortable driving 1-3 hours daily to our customer farms and engaging directly with growers in-person.
• Able to lift at least 20 lbs to set up our camera systems.
• Comfortable driving an ATV around farms for extended periods of time, and completing a variety of field tasks such as gathering ground truth data by measuring counts and sizes of fruit in fields.
• Customer-first mindset.
• Proactive, loves to problem-solve & tackle new challenges.
• Highly responsive & reliable in addressing customer needs.
• Self-starter capable of working independently & managing your own schedule.

Qualifications

• Background in agriculture.
• Valid driver's license AND reliable personal vehicle for frequent travel to customer farms.
• Previous experience in customer-facing roles (especially in agriculture or ag-tech).
• Proficiency with digital tools such as Google Workspace (Docs, Sheets), Slack, and CRM systems like HubSpot.
• Flexibility to work irregular hours to align with growers' schedules.