Field Operations Supervisor (Waste Services)

About the role

This is a hands-on leadership role where you’ll manage people, keep jobs moving, and make sure work gets done safely, on time, and to spec. You’ll also work closely with other operations leaders & support team members, sales and dispatching/logistics. The position oversees field crews across a wide variety of service offerings including:

• Grease trap pumping, cleaning, replacement & installation
• Residential & commercial septic and wastewater system maintenance, repair and replacement
• Storm water system maintenance (Hi-Vac)
• Drain cleaning
• Portable toilet rental, delivery, setup, servicing and removal

If you’ve got experience in field-based services, know how to lead a crew, and want a path toward bigger leadership roles, this role offers a stepping stone to the Operations Manager position with development support.

Responsibilities

• Run the day-to-day work for a team of field techs — scheduling, coaching, and solving problems in the field
• Oversee technicians on site — making sure they provide quality service, adhere to policies, and put safety first
• Help manage job costs, materials, and any needed changes during the work
• Make sure we’re meeting local permitting and inspection requirements
• Build strong relationships with your crew, customers, and internal support teams
• Train and develop team members — we promote from within, and you’ll help make that happen
• Support the Operations Manager and be ready to step up when needed

Requirements

• 3+ years working in an outdoor/field services industry (environmental services, construction, landscaping, etc.)
• Experience leading a crew or managing field operations
• Familiarity with water, sewer, pipeline, or septic system work
• Good with planning, job costing, and change orders
• Comfortable working in a collaborative, team environment
• Licensed (or willing to become licensed) for septic installation, CDL (Class B), heavy equipment operation
• Strong communication skills
• Driving is an essential function of this position. Applicants must possess a valid driver’s license and meet WRE’s insurability guidelines.

Benefits

• Lead from the front: You’ll be the go-to person for your crew and a key part of branch success
• Work that matters: We keep our customers’ critical systems flowing properly — real work, with real impact
• Room to grow: This is a stepping stone to the Operations Manager role, and we’ll support your development
• Team culture: We value hard work, doing things the right way, and looking out for each other
• Relocation assistance may be available for qualified candidates

Pay

The base pay range for this role is estimated to be $85,000 – $95,000 per year at the time of posting. Final compensation will be determined by various factors such as work location, education, experience, knowledge, and skills.

Location & schedule

Headquartered in Marlborough, Massachusetts. Driving is an essential function; a valid driver’s license and meeting company insurability guidelines are required.