Field Operations Supervisor

About the role

This role is responsible for overseeing daily railcar repair operations while leading a skilled workforce and ensuring alignment with customer expectations.

Responsibilities

• Conduct daily site walks to monitor work progress, identify risks, and ensure compliance
• Drive performance against key metrics including turnaround time, cost efficiency, and customer satisfaction
• Manage staffing through recruitment, scheduling, training, and workforce planning
• Facilitate daily team huddles (toolbox talks) to align on safety and production goals
• Ensure accurate and timely repair tracking, reporting, and customer updates
• Maintain and report KPIs including productivity, turnaround, and cost metrics
• Participate in and support safety and quality audits
• Oversee billing accuracy and timely completion
• Support employee development, onboarding, and training initiatives
• Lead and reinforce continuous improvement and visual management practices

Requirements

• High School diploma or equivalent
• Previous supervisory or leadership experience
• Strong knowledge of safety practices and quality standards
• Ability to manage teams, schedules, and production priorities
• Strong communication and problem-solving skills
• Experience working with KPIs, reporting, and operational metrics

Preferred

• Bachelor’s Degree or some college
• Experience in railcar repair, manufacturing, or industrial environments
• Experience in multi-site or customer-facing operations
• Experience with continuous improvement methodologies

Supervisory Responsibility

• Directly manages site employees and daily operations
• Responsible for hiring, training, performance management, and employee development
• Leads disciplinary actions and conflict resolution in accordance with company policies

Work Environment

• Combination of field and office-based work
• Regular time spent in a railcar repair facility environment
• Exposure to industrial conditions (noise, weather, equipment movement)
• Physical activity including walking, climbing, and light lifting
• May require extended hours based on operational needs

Site Specific Details

(To be customized per posting/location)

Location

Aurora, North Carolina

Shift

Monday – Friday, 7am-3:30pm

Compensation

$70,000 - $77,500

Benefits

• Full Benefits – Day One
• Medical, Dental, Vision
• 401(k) with company match
• Company-paid life and disability insurance
• Paid time off + paid holidays
• Employee Assistance Program
• Paid time off and holidays
• Career growth opportunities across Marmon/Berkshire Hathaway companies