Field Operations Specialist (Charlottesville)

AirGarage is on a mission to bring real estate online, starting with parking. We replace broken parking machines, fragmented software, and manual, labor‑intensive operations with a unified, data‑rich operating system for parking real estate. By building all of our technology in‑house, we deliver a magical experience for drivers while providing real‑time visibility and revenue increases of 20‑50% for owners. National real‑estate leaders such as Hines and Greystar, as well as technology companies like Meta, partner with us to optimize their parking facilities.

Responsibilities

• Patrol assigned lot(s) or garage(s) on foot to check on parked vehicles (no moving of cars).
• Provide multi‑location coverage across the assigned area as needed.
• Use AirGarage’s Space Force app to scan license plates and verify active payment.
• Issue citations to vehicles without payment and leave a physical notice when required; in some markets, immobilize (boot) repeat violators.
• Assist customers with payment guidance and walk them through the app.
• Perform occasional light trash and litter pickup around the lot.
• Coordinate with outside vendors on maintenance needs.
• Help hang or move signage (e.g., swapping A‑frame graphics) at ground level.
• Flag traffic into the lot during events and answer customer questions about pricing.

Qualifications

• Previous experience in customer service, security, or parking operations is a plus (training provided).
• Physical ability to be on your feet for several hours outdoors in a parking lot or garage environment.
• Own a modern smartphone with a reliable data plan to operate the Space Force enforcement software.
• Reliable transportation to and from assigned location(s).
• Strong time‑management skills and ability to work independently without direct on‑site supervision.
• Positive, professional attitude when engaging with customers and property stakeholders.
• Legal: 18+ years of age and authorized to work in the USA.
• Successful completion of a standard background check, a valid driver’s license, and a motor vehicle record (MVR) check.

Pay

Competitive hourly pay: a flat rate of up to $21 per hour, rewarding efficiency and attention to detail.

Benefits

• Comprehensive health coverage (medical, dental, and vision) for full‑time team members (30+ hours/week) through TalentBurst.
• Retirement benefits via a company 401(k) plan.
• Mileage reimbursement at the current IRS standard rate for authorized travel between working locations.
• Growth opportunities for motivated individuals to advance within the company.
• Autonomy to manage your own workflow and take ownership of lot standards.

Schedule

Part‑time, hourly (W‑2) on‑site position in the Charlottesville market.