Field Operations Representative

Job Responsibilities

• Visit stores on a regular basis to inspect products, displays, signage, and overall presentation
• Build and maintain strong relationships with warehouse management, receiving teams, and key operational contacts
• Maintain strong communication with internal departments including Operations, QA, Logistics, and Business Development
• Support new warehouse openings, orientations, demos, and special projects as needed
• Analyze sales data and reports to identify trends, opportunities, and areas of concern
• Communicate sales observations and operational insights to leadership and cross-functional teams
• Respond promptly and professionally to emails, phone calls, and operational requests
• Provide administrative and operational support as needed, including production sheet preparation and order coverage support

Qualifications

• A High School Diploma required; Associate’s or Bachelor’s degree preferred
• A valid Driver’s License required
• A reliable personal vehicle for daily travel throughout the territory
• Comfortable with frequent driving and regional travel
• Strong interpersonal and relationship-building skills
• Strong written and verbal communication skills
• Proficient in Microsoft Outlook and Excel
• Experience analyzing sales reports and operational data preferred
• Organized and detail-oriented with the ability to manage multiple priorities
• Previous experience in retail operations, field operations, food service, merchandising, account management, or customer service preferred
• A self-starter with the ability to work independently in a fast-paced environment
• Sushi lover preferred

Travel Requirements

• Travel required: Approximately 75%
• Frequent day travel throughout the Bay Area and Northern California region
• Occasional overnight travel may be required for special projects, training, or warehouse launches