Field Operations Manager, Special Projects

Responsibilities

• Prepare reports for upper management regarding status of backlog
• Lead and direct team members
• Ensure proper resources (labor, materials, equipment, etc.) are in place to support the execution of projects in an efficient and timely manner
• Cook up and direct coordination with Project Managers during project initiation to confirm pre-deployment requirements are completed and the project kickoff is successful
• Enhance department and organization reputation, both internally and externally
• Provide mentorship and strategic guidance; help resolve project-level issues and remove obstacles
• Support staff in maintaining project timelines using internal tools, best practices, and subject matter expertise
• Collaborate with leadership to generate accurate forecasts for both revenue and staffing needs across upcoming projects
• Participate as a member of the Bid Management Office to review quotes, as required
• Report on resource use. Includes assigning/forecasting labor, material, and subcontractor needs
• Participate in and/or lead weekly WIP reviews for assigned projects
• Aid Sales and Engineering in procurement of new work
• Ensure that all direct reports follow policies and procedures
• Assisting upstream management in the development of improved policies and procedures
• Review labor assignments daily to ensure technicians and resources possess the proper skillsets required for task success.

Qualifications

• Proven experience managing projects, ideally in data center or critical infrastructure environments
• Strong background in physical security, including planning and implementation
• Extensive working knowledge of security technologies such as: Access control systems, Surveillance/CCTV systems, Intrusion detection systems, Lock Systems, Network Infrastructure, Intercom System Deployment
• Exceptional ability to manage multiple priorities, delegate effectively, and work across departments
• Strong communication skills
• Commitment to teamwork
• Proactive attitude and a strong drive for excellence