Field Operations Director - AMER

About the role

This role will serve as a strategic partner to the Americas field organization, helping drive forecast rigor, pipeline discipline, and stronger commercial execution. You will shape the operating rhythm for regional performance reviews and translate data into clear actions that improve predictability and productivity. The position will also work closely with Insights and Analytics to improve automation, apply AI-enabled tools, and reduce friction for the field team.

Responsibilities

• Operate as a trusted partner to the Americas field team for forecast calls and pipeline reviews
• Design and manage the region's pipeline and performance operating rhythms
• Enhance forecast predictability through sales process adoption and evidence-based inspections
• Identify performance risks and opportunities proactively
• Translate commercial data into actionable business insights
• Collaborate with Insights and Analytics to implement automation and AI tools
• Drive opportunity progression while minimizing field friction
• Diagnose execution gaps and escalate systemic risks with evidence

Qualifications

• 10+ years in Sales Strategy & Operations, Field Operations, Business Operations, or Revenue Operations
• Experience building forecasting and pipeline management for high-growth sales organizations
• Proven track record of improving forecast accuracy and sales productivity in a SaaS environment
• Advanced proficiency in Salesforce and spreadsheet/presentation tools
• Knowledge of sales processes and forecasting platforms like Clari or Gong
• Undergraduate degree or equivalent experience

Benefits

• Discretionary annual bonus
• Restricted Stock Units granted at hire
• 401(k) match
• Comprehensive employee benefits package

Pay

$120,000 – $150,000 annually

Schedule

Remote — US-based candidates only; no visa sponsorship available